iPhone Screenshots


CHATT311 is the fastest, most convenient way to report issues or make requests to the City of Chattanooga. When you submit a request for service, from brush pick up to a pothole, it is automatically sent to the proper City department, ensuring a quick response. With the CHATT311 app, you can submit photos of the issue, track the submitted request on the interactive map, and receive notification when the issue has been resolved.

What’s New

Version 4.2.1

New in v4.2.1:
- App Icon Fix
- Bug fixes

Ratings and Reviews

2.4 out of 5
41 Ratings

41 Ratings

doc117 ,

This App is a joke

I presume whoever wrote this app was paid by taxpayers funds. I want my share of that back! This app is a joke. I downloaded it and proceeded to report two large pothole/depressions in the pavement on N Terrace just after exiting from I24 to Belvoir. I was repeatedly sent back to the homepage and when I finally arrived at the “submit” bar I was instructed that an address had to be inserted into the location site. I performed this task again and again and again, yet it told me to put the location yet again! Another time I requested brush pickup and after filling in all the particulars the submit bar failed to send the report. What is the purpose of a city service app that does not fulfill its goal of helping Chattanooga residents. Again, this app is worthless.

pow pow powerwheels ,

Not saying bad reviews are bogus, but...

The app works fine. It’s a little clunky, and as pointed out by other reviewers likely funded by taxpayer dollars, which may have resulted in subpar development. But it does work. I am a homeowner and so I’m reporting curbside pickup all the time and the app works fine. The only big issue I have has nothing to do with the app per se, but my address doesn’t register correctly. This happens in other mapping apps also, so it’s not a fault of this app, but sometimes the truck driver can’t find my place because of this issue. But I report things numerous time per year and it always gets picked up.. eventually.

ktylerg ,

City Shred Bin

This is the app you use to send your requests directly to the city shred bin. Nothing ever gets accomplished using this app. They just mark things complete without actually doing them. They’ll tell you your garbage bin wasn’t by the street when it has been for days. Or they’ll make up some reason not to do something. Anytime you (correctly) challenge them, you get gaslit by one of their incompetent reps. It’s your word against theirs. Of the 5-7 items I’ve put in, only one has actually been completed successfully, yet all have been marked complete. Zero follow up. If there was ever a case against government, this app would work fine as evidence.

App Privacy

The developer, City of Chattanooga, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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