CheapTickets Hotels & Flights 4+

I took a trip to Florida and my flight got cancelled last minute. I wasn’t made aware until I showed up to the airport. I had to take a flight out the next day at my expense. The flight coming back home was move to the day before. Didn’t find out until the day before when I was trying to check in to my current flight. Needless to say my trip was missed up. Cheap Tickets and Frontier airlines kept pointing the finger at each other. No one wanted to take responsibility for my bad trip experience. I have been flying for over 26 years. Never did I have a flight canceled at the last minute. Frontier Airlines was a mistake to trust. That was my first and last time flying with Frontier Airlines. It you no like I know, you will never trust Frontier Airlines to handle your vacation. It will definitely upset you to the fullest. I had to pay and additional $500 to get home from Florida using another airline.

First and foremost I highly recommend that you do not use this app, or give them your business. I have had 2 issues in less than a year. The first one I had to cancel a flight cuz my job ended and I was being transferred 2 days before the filght and there would be no reason to return. I had purchased the extra insurance allowing me changes and or refunds. Its a rip off. I spent 6 weeks trying to get my money back and they kept making me provide more and more documents and proof toll finally I couldn’t provide something because it I didn’t fit the criteria with my circumstances and they denied me my refund. $408 thrown away. Just yesterday I was double charged when trying to choose between 2 flights with their customer service and tho eventually one of tve charges will be returned to me, it shorts me funds for the trip I am about to take. They did offer me $25, but it can’t be used towards flights. I spent an hour and a half to get to a manager and then another hour trying to work something satisfactory out. The manager was rude and everyone I talked to was forgein in some other country. These people are incompetent, unorganized, and not able to provide satisfactory customer support or service. Please do business with anyone else but them. Even if it looks like you might save a few dollars, in the long run you will loose much more

Don’t listen to the stupid reviews that say this is a horrible site. This site has been very easy to use and has provided the best pricing on flights overseas for my past 6 years of traveling using them. I recently book flights for vacation to St Thomas from SFO. I found flights that were $150 per person lower than any site and the airline ( Delta) could not even match. This was for 6 adults. I needed to change the trip to 1 day later departure (it was within the 24 hr cancellation period) and they rebooked the new flight and canceled the old reservation easily over the phone. The customer service I received was excellent and they even booked my seats on the spot that I could not do with the old reservation. All at the same price and no extra charges.
Use these guys if you want to save money on your airfare.