Chemistry Solver・AI Helper 4+

I love that this app can solve even the most difficult homework problems. It's a great resource for students who need extra help.

Thank you for your wonderful feedback! We're thrilled to hear that you love how our Chemistry Solver & AI Helper app can tackle even the most difficult homework problems. It's our goal to be a great resource for students who need extra help. With our AI-powered solver and convenient photo scan feature, we strive to make your chemistry homework easier and more understandable. We appreciate your support and are committed to helping you excel in your studies!

Homework is a real discovery for me now I don't need to sit for hours and suffer on the task, thank you very much, the developers need it, but it's clear

I'm thrilled to hear our AI Homework Helper has made such a positive impact on your homework routine! Your appreciation means the world to us. Thank you for taking the time to share your experience. If you ever have suggestions or need assistance, we're here for you. Happy studying!

I figured I would give this app a try but new it wouldn’t work in less than 10 min. But by then it had already charged me even though it said there was a trial period. I tried to cancel and it says I can’t. Really upset that I just lost $40 on an inaccurate app I can’t use now. The first few problems I scanned were incorrect.

Hello,

I’m very sorry to hear about your experience with our app. It's important to us that our customers feel confident in their purchases, especially when trying out our services. Please allow me to assist you in resolving the issue.

Firstly, I’d like to clarify the steps on how to cancel a subscription through the iOS App Store, as it might not always be straightforward:

Go to your iPhone’s Settings and tap your name at the top.
Tap 'Subscriptions.' You’ll see a list of all your active subscriptions.
Find the subscription for our app and tap on it.
Tap 'Cancel Subscription.' Follow the prompts to confirm the cancellation.
If the option to cancel isn’t visible, it might be because the subscription has already been cancelled and won't renew.

Regarding the trial period, if you’ve been charged mistakenly while it should have been free, you can request a refund directly from Apple.

We are also concerned about the incorrect results you encountered and would appreciate more details so we can investigate and improve the app. If possible, please contact us directly through our support channel within the app or via our support email with specific examples, and we'll do our best to address the issues.

Once again, I apologize for the inconvenience and confusion, and thank you for bringing this to our attention. We are committed to ensuring our users have a positive experience with our app.

Warm regards,

Chemistry Solver Team