Chico's - Women's Clothing 4+

As I have said many times over, I found the shop when I was traveling and working in Florida at the time in 1990 or 1991. I fell in love with Chicos and I do not hesitate to go through website every now and then. I want to thank Jesse for calling me to remind me that I had a birthday present waiting for me to shop for. I appreciate that reminder. Thank you! I just shopped and I bought some 3/4 length Slub Shirts, as I always love. And thank you Chicos for my birthday gift! You guys have always been there for me in a pinch, and I always find what I love. My favorite favorite store. BK.

Your review brings us joy, BK! Thank you for choosing us to be part of your style and sharing your fantastic experiences shopping with us.

I found the app very hard to use. One minute I had 3 items in my bag, the next they disappeared. It was like I was using two apps at one time. Finding items was difficult. I love the topper I bought, but finding it after I first saw it was a chore.
It never said what the minimum fee for free shipping, so I had to guess.
Don’t know if I would buy on line again, however I prefer to order on line. I can’t remember the last time I bought from you in store. I remember it due to the fact the customer service was so bad. I couldn’t get anyone to even acknowledge me. My father brought me to one not far off Bell Road. Beautiful store! He wanted to see the items I was considering buying, so I kept going back and forth. It’s his money I was using for my birthday gifts. He wanted to know what he was buying. I was unable to get any help because they thought we were a couple! My father was in his 80’s at that time. I never went back to this store in Phoenix. However when I piled the close on the counter to pay for them I had more help than I needed. I have never been back. Never judge your customer! You lost me for several years and had I not noticed the topper you wouldn’t have me back.

It is incredibly disappointing to learn of your last visit to our boutique. This service is not the standard at our boutiques, and we hope you accept our apologies for your experience. The goal of our app is to provide a more simple and convenient shopping experience, it is crucial that we know what you like and dislike about this app. The app experience is very different from our online shopping experience, and we hope you continue to visit us at chicos.com to browse our collections. We also welcome you to visit our boutiques. We would love the chance to improve your in-store shopping experience as well!

I have been using the app for quite awhile and experienced more than five issues in the cart. Items appear not to have been added and then you have three! Another issue I had was an occurrence where it looked like the order was not placed (this happened to me three times!). I chalked it up to Black Friday overload but it happened in January too.

Definitely needs to be corrected.

Also, my wishlist isn’t shareable between different devices (sometimes it is easier to shop on the iPad and other times I just have my phone with me). Share-ability would be a plus. I am signed in to the same account.

It's always our aim to provide an ideal shopping experience. That's we are sorry to learn of the difficulties you've faced shopping with our app. Your experience matters to us, and we'll be sure to note your interest in additional wishlist features in the future.