Child Support Mobile 4+

MAXIMUS, Inc

Designed for iPad

    • 1.0 • 29 Ratings
    • Free

Screenshots

Description

*Please note: This app only works for the following child support program:
• Illinois – Statewide DCSS (only parents who have had a modification review on their court order since February 23, 2013)

This app simplifies the child support process for parents by connecting them with their local office through messaging, case updates, and important information. The app currently supports Illinois DCSS.

Key features:

• Monitor your modification status
• Request a modification
• Send and receive secure messages
• Request a call from a child support specialist
• Manage multiple child support cases

We will be adding more MAXIMUS-operated child support offices in the future. Your local office will let you know when the app is available in your area.

What’s New

Version 3.2.4

Bug fix for PIN screen and minor optimizations.

Ratings and Reviews

1.0 out of 5
29 Ratings

29 Ratings

JackieM8777777 ,

Horrible app - they should be embarrassed

If you’re lucky, you’ll be able to log in to the app one time to see the status. After that, it will not work.

I tried deleting and downloading it again like another reviewer mentioned. It turns out there’s no option to login using an existing account. It only allows for creating a new account. Obviously this is not an option if you already created one and you’ll get an error.

If you select “troubleshooting” it will just direct you to call IL DHS who will direct you to contact Maximus.

With the number of parents either paying or receiving child support, there’s no excuse for not having a functional app.

If you would like a one time chance to see which phase of review your case is in, this is the app for you. By the way, the app doesn’t give any information about what the other phases entail, so it is hard to know what to expect based on the information.

msjulie773 ,

Like everything with the State, terrible

I registered, set up a pin, logged in once and welp that’s all folks. I’ve tried to log in again using my pin and it’s telling me invalid. Waste of time and space in my phone. Why can’t the state get anything right?!?!

Tyhreeannia ,

Horrible

Do not waste your time. You can only log in once. Your pin never works and it makes you register more than once and sooner or later you just can’t log in.

App Privacy

The developer, MAXIMUS, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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