ChromaComfort‪™‬ 4+

Please set the fan timer so value is persistent, not once

I bought this fan assuming that it had an internal timer that would shut it down? The timer value only works once. You set time from the iOS app, but this timer value only works once, and then whenever you subsequently switch on the fan at the wall it runs forever. Can you please update the firmware so the timer works every time you switch it on at the wall, based on timer setting in app?

Until then I would NOT RECOMMEND this fan since it doesn’t have the basic functionality you expect in a fan. It should not run forever when turned on at the wall.

Developer Response ,

Thank you for your feedback regarding your ventilation fan. At this time, the timer would need to be set each time the fan is used. The timer does not 'hold' its previous setting. We do appreciate you sharing your experience with us and we will be sure to forward this to the appropriate team.

Will change review if passes the test of time

I initially had several of the issues that other people are talking about. Wall remote wouldn’t work, app was glitchy, then wouldn’t work at all. Color changing wasn’t working.. etc. I called the service line and he walked me through the steps on how to get it all working again. The steps were nothing crazy and so far, everything works fine. The app is slow initiating commands sometimes but it works. I don’t feel like fixing these glitches will be anything crazy for the company as it seems to just be software issues. Be patient and things should be fine with your unit.

Developer Response ,

Thank you so much for your feedback. We are happy to hear our team was able to help you find a solution. Please reach out again if we can be of any assistance in the future.

AMAZING! I don’t know what everyone’s problem is?

MAKE SURE ITS CONNECTED THROUGH BLUETOOTH IN YOUR PHONE SETTINGS BEFORE USING EACH TIME!!! Just like any Bluetooth speaker.
Works great, lots of features I didn’t expect like a timer for the fan for effortless dehumidification after showers, series of color combinations(scenes) with very broad ability to customize(single colors too). Only one glitch, when colored light is on for some reason I can only control the brightness/dimmer with the remote, as doing with the app makes it switch to white for some reason.