Chrome Remote Desktop Ratings and Reviews

3.1 out of 5
1.6K Ratings

1.6K Ratings

Cohaila, A. ,

I LOVE THE APP BUT THERE IS SOME THINGS THAT NEED TO BE ADDED ...

I have been using this app for a while now and it has been incredibly useful in so many situations but there is one thing that bugs me so much; The app needs is own custom Keyboard, a semi transparent, customizable keyboard. It bugs me quite a bit that they haven't thought to do it yet because it is nessessary! How is anyone supposed to use Esc or any of the other essential keys?! A 4 layer keyboard would be great, first layer has the letters, backspace, Shift/CapsLock, space bar, return/enter and the main punctuation marks ( like most regular keyboards); And again like most keyboards there would be a second and third layer of numbers and other symbols and then ANOTHER layer that has all the Esc, Ctrl, Shift, Windows, Tab, Print Screen, F1-F12 buttons among others. That would really bring it all together, and instead of having it integrated make it a custom Keyboard that you have to enable in settings and all that but have its option settings in the app.
I hope you would take this suggestion into consideration because it would be so helpful to most of not all users of the Chrome Remote Desktop app.

Thank you,
A loyal customer.

jxnbzr ,

it works, and that's all it has to do for me.

i've been using this app for years for various reasons. and while i will always prefer to use my laptop directly, through various changes in laptops and phones, this app hasn't caused me any major problems as of yet. it's nice to at least be able to check in on my laptops when i'm away from it, especially during processes that'll take a long time.

in my experiences, i can only ever use it in trackpad mode, since it actually shows the mouse and allows for the usual trackpad functions, but it tracks mouse movements almost perfectly, works with multiple display fine, and has easy zooming in and out for ease of use and accessibility.

my only complaints are that audio quality is still choppy even on good connections, the UI is lackluster — perhaps even a little dated, having to constantly switch between showing and hiding the keyboard is annoying, and it doesn't take long for the session to disconnect itself if/when i briefly leave the app running in the background for any reason.

SoCal Ken ,

Better Performance, Worse User Interface

I’ve been using Chrome Remote Desktop for a couple years and it has worked very well, consistently. Just tried this new version and I can definitely see the performance improvement. That’s very nice. The bad news is that Google changed the user interface. It takes two presses to bring up the keyboard or change the mouse mode, instead of one. (I wish there was a “shortcut” press [3D?] to quickly change mouse mode or toggle the keyboard.) Also, the new titles given to the two mouse modes are not helpful.

In the previous version and this new version, iOS dictation and keyboard shortcuts (like auto-capitalization at the start of a sentence and adding a period after pressing two spaces) do not work.

Still all in all, a great app that I love and highly recommend.

clutch223 ,

So far So Good

BEAUTIFUL APP!! 100 percent efficient. FAST AND EASY TO USE. It's really easy to reconnect just takes about 5-10 seconds depends on wifi connection. Been using this app for 5 minutes and i cant believe how amazing it is. This app will definitely be used 90 percent of the time while im at home due to the fact i use my pc for everything as far as tv, music, gaming, working, and school. It feels like im in the metaverse... Wow! I never knew till this day that i could control most of the things on my computer with this app from my phone... And it screen shares the whole desktop... I'm so glad i don't have to go sit at my desk just to control my pc or have to buy and use a wireless mouse and keyboard even tho i'm still going to get a wireless keyboard and mouse i think i will still use this app a lot more.. Just mind-blowing to me because i had my pc 3 years now and im barely finding out about this. This app will help me so much starting today and forever on. Thank u.

rylan47 ,

Missing functionality

I want to start by saying that I love the potential an app like this brings, being able to access my computer from anywhere, even if it is just to check a date or a password etc. However, the app isn’t at all useful to me because of one thing: there is no option to change display.

For some reason when I connect to my desktop it defaults to showing the second monitor only. That’s not useful because when I open windows they default to the primary window, and guess what, I can’t see them. I’ve googled this problem and everyone says the solution is to change which monitor to display. Apparently that option isn’t there anymore. The only display option I have is to resize desktop to fit.

Because of this, I have to rate it 1 star because it is simply UNUSABLE for me in its current state. And no I’m not going to just unplug my second monitor every time I walk away from my computer in case I need to connect with Remote Desktop. Because of Googles track record with product support, this will never get fixed and thus I will never use this product.

CreeperHugger7 ,

Works great! Suggestions!

Needless to say, this is a wonderful app to have, definitely more than 5 stars. I'm not on the go much and when I do end up on the go I either bring my laptop with me or have no use for it. But this app is still pretty fun to play around with. There are only a few things that I would say could be done with the app:

- Latency can be reduced. I have a feeling it is something to do with the app, because it will lag on my iPod while my laptop is running quite fine.
- Add mouse wheel, left click, and right click buttons off to the side when using the mouse. That would be a nice addition and add more functionality to the mouse.
- Fix the mouse sync. When I move the mouse on my iPod, it is in sync with my laptop, but when I move the mouse on my laptop, it does not sync with the mouse on my iPod.
- Add full screen support. I noticed that apps in full screen will not appear on my iPod.
- Earlier I said I like to toy around with it. It is pretty fun to play games on my laptop through my iPod. This goes along with the mouse sync part, but it would be nice if the mouse in the app would go to the center of the screen when playing games. It makes it a little hard to play games when, depending on where your mouse is, you constantly make a hard left. Oh well!

If you did these things, it would still be worth more than 5 stars! Keep up the good work, Google!

Mross002 ,

Great Lightweight App - a few suggestions to make it Excellect

Really is a great lightweight app, can almost always connect to the machine I need to, responds fast, doesn't slow down the machine, etc. My main suggestion would be multi-tasking, it can take 10-15 seconds to connect and if your phone locks, you switch apps (perhaps you need to check something in your email, Notes or a text message, etc) it disconnects you and you need to connect all over again. Other suggestions include ability to add a button for Ctrl (other special keys as well but this is probably the most needed / common), and finally clipboard support would be great. But overall is a solid free method for connecting to a machine remotely.

BeeVeeMiami ,

Meanwhile great app!

For me this app works great. Before this one I tried several remote desktop-apps, also pay-apps, but in my case they all did not work. I wanted the Windows Media Center-screen from my Windows 10 Pro-computer, besides via HDMI on my smart TV, to show on my iPad. So I could choose. Nothing worked till I tried the Google Remote Desktop-app. Easy to install, free and it worked right away! Not five stars but four because after two hours or so the connection drops. Looked everywhere at the cause. Still can not find if it’s the app on the iPad or the connection of the desktop (of course both are on the same – fast 5GHz – network). Reconnection is easy made, however.

coool boi 12345 ,

Amazing app! Super cool, just a few flaws!

Overall this app works great! I can control my laptop from pretty much anywhere, which is so cool. The app runs smoothly, but there are a few flaws. My laptop’s aspect ratio isn’t the same as my iPad, and there is no ability to have black space on the top/bottom of my remote device’s screen so I don’t have to scroll over to see things on the other side of the computer screen. Also, there is no ability to scroll down easily, you have to click downwards on the scroll bar which is a big hassle. Somewhat included in that problem is the lack of ability to drag and drop. Other than those few problems, great app!

JoelKat33 ,

Good enough

I would give this a 5 star if there were some improvements like..
1. Try to make it less laggy if you can
2. I don’t know if you can fix this but I want to be able to boot up my computer and not have to open chrome just to use the Remote Desktop feature.
Those are basically it but sense it says that the Remote Desktop app will just be the web app, I feel like you guys should add touch mode to that sense the app has that but the web app doesn’t.
I love the app a lot so you should keep it if you can unless you transfer all features from the app to the web version.