Church Center App 4+

I have friends and relationships at two churches that I regularly attend. When you go to your profile it usually won’t show you my organizations in the app 1sr time. You have to kind of go in and out for it to finally decide to present both organizations at which point you can select the one that you didn’t login with to go over to it and re-log into that one. For the web version dates do not show up for your messages, only the original date and time, so if you use a thread to message new information you’re not sure when it was sent, fortunately the app version does not have this issue.

I use this app to set up recurring donations to my church. Updating credit card information is awkward. To update the expiration date and cvv you need to delete the entire card and re-enter everything all over. But worse than that, when you delete the card, it also deletes some, but not all, of your donation schedule information and furthermore does not tell you about the partial donation schedule deletion, preventing the donations from restarting. After a few weeks of wondering why no donations and a donation failure email, I had to relogin and figure out what went wrong. Two suggestions would be a way to update just credit card expiration data and cvv. Also provide, after a credit card change, a pop-up telling you the donation schedule information has been partially deleted and also needs to be re-entered.

This app IS very useful for churches big or small. However, I have two BIG gripes about the Church Center App that bring frustration into my life on more than one occasion.

#1) There is only ONE place in the iPhone version of ChurchCenter to log out. But it is not easily found unless you are privy to the "secret "location, or as I did, click through literally every option under every menu, every arrow, etc. hoping to locate it.

Many other iPhone apps these days have a "logout" button that is easily found. Please understand. It is critically important that the Church Center App make this easier to access since users may use the app to give (via bank account or credit card) to their church.

For this reason, I will not use the Church Center App to give.

#2) Just as frustrating is the fact that there is ABSOLUTELY NO help section provided within the app! Zero! Nada! Zip! Furthermore, the website accessible via PC similarly has no entry when searching for "log out".

I would be glad to change my review to 5 stars if these two problems were adequately addressed.

Thanks!