The Cigna Envoy® Mobile App is designed for Cigna Global Health Benefits® customers. Features available are based on the coverage you have with Cigna Global Health Benefits. If your ID card displays myCigna.com, please download the myCigna application to access your account.
You’re mobile. So are we. Manage your health benefits and submit claims from anywhere with a few taps and the Cigna Envoy Mobile App.
The Cigna Envoy Mobile App gives you fast, easy access to your family’s important health information while on the go. From your mobile device, you can:
• Submit claims and review and check the status of pending claims
• View and Print ID cards for the entire family
• Find health care professionals and facilities
• Message Cigna with questions or concerns
Bug Fixes and Minor Enhancements
Ratings and ReviewsSee All
It’s a very useful App. But still needed lots of improvement. Always issues with logging in and the layout very basic. I think a big company like Cigna can do better than this. Waiting for some great improvement to their App with actual fix of the issues
Using the telehealth feature was confusing. This function gave instructions for how to set up an appointment. After that, though, there were no further instructions until the day of the call about who would call who/where I had to go for the call, etc. Additionally, in order to get those instructions on the day of the appointment, I had to guess where to go within the app; the instructions were not easily available. I recommend Cigna enhances the user friendliness of this feature. Despite this, the telehealth call was useful, and the audio and video were fairly clear. I appreciated that the doctor was able to leave notes for me from our conversation.
FRUSTRATING AND CLUNKY: NEEDS A LOT OF WORK
In-app photo function for document upload doesnt work with iPhone XR. Have to select photo from files. Make sure you already took those photos because if you swich to camera (or any other app) to take a photo to upload from files, the Cigna app logs you out almost immediately, dumps all the entered data in your claim, but then saves the now empty claim as "unfinished".
Cant seem to upload more than one document. A second document (and I tried various different formats sizes and documents) is unable to be uploaded.
There doesn't seem to be any way to enter ckaim amount- I guess they get that from document upload- but my bill was in HKG dollars, and I selectedI wanted reimbursement in US dollars. I wonder how that will work.
- Connecticut General Life Insurance Company
- 120.4 MB
- Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
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With Family Sharing set up, up to six family members can use this app.