Circle Medical 17+

I have been on ADHD medicine since childhood and yet I still get the runaround from doctors thinking I am drug seeking. These doctors take the time to look into my medical history and prescription history to validate that I am in fact an honest person struggling with ADHD. I have a wonderful relationship with my primary dr through circle and he remembers me every appointment, showing that he is not just doing this for the money. When I forget to book out in advance I am able to choose from a variety of other providers in my state who are just as helpful and thorough. The only issue is that CVC won’t fill controlled prescriptions through circle med, at least they wouldn’t 6 months ago. Which is fine because everywhere else will. The only downside is when you need to message your doctor you often need to go through a “care team” and that can be a lengthy process . But once you develop a relationship with your primary, depending on the provider, they may message you to start communication directly between the 2 of you.

I’ve been a Circle Medical user for years. I briefly moved to a state where online prescriptions weren’t accepted for ADHD treatment. When I moved back to Texas, I started using them again.

It seems like a shell of what it used to be. I had an appointment this morning at 8:00 AM. I waited the entire 20 minutes on the call and the doctor never showed up. I figured someone would eventually reach out when they saw the session never started. Nope. In fact I tried to contact support, and as of 5:05 PM the same day (a whole business day), no one has read my support message yet. I work help desk in IT and I know it gets backed up, but to have a doctor No-Call/No-Show an appointment and receive radio silence when you reach out is not acceptable. I tried to reschedule with another doctor, but since I technically had an appointment that day, it blocked me from making any more.

So now I’m sitting here 8 hours after my appointment and no one has reached out or even read my message yet. Nothing from support, nothing from the doctor. It’s especially bad that Circle Medical charges a late fee/missed appointment fee and notifies you beforehand to respect their time when they don’t return that service anymore. Sorry Circle, but I won’t be coming back.

I have Whitley Hockensmith as my primary care doctor and I’ve found her to be very professional, punctual and available. She is quick with follow-up appointments and has been able to work with me for medications for my migraines. These medications include injections, nose sprays and tablets of sumitripan. I’ve also seen other doctors here for a UTI and am finding out about a sleep study for my husband.
I did have to drive a couple of hours ONCE to see her in person so she could check my vitals, it was a one-time necessity for federal regulations. She was just as lovely in person.
They can send lab work to lab corp and deal with most common adult illnesses. Sadly nothing for pediatric yet. . . But it’s a wonderful system for busy adults who don’t have time to drive to the doctor’s office and wait 30 minutes to see a nurse and 15 more to see a doctor. . . Just to drive back home.
Circle medical has saved me countless hours and I’m grateful.