- iOS 12 improvements
- tweaks for iPhone X and higher
- several bugfixes
Ratings and Reviews
Horrible customer service
I really loved this app until I upgraded phones and have not been able to log back in due to wrong password. I have sent numerous reset password requests and the hyperlinks D’O not work. I have contacted the support services via email because there is no contact number. This has been going on for 3 months and I still cannot get help!!!
A follow up review to a previous review.
I wrote the previous review due to frustration. However, the problem was resolved by their support services. I highly recommend CircleBack to anyone wanting a simplified app in keeping up with your contacts.
Developer Response ,
Sorry you are experiencing this issue with CircleBack app. Please contact firstname.lastname@example.org, so we may assist you with your duplicate merging issue.
A unique and partially useful Contacts app with one serious issue
Alone of all the Contacts apps this remarkable address book will update changes in contact info, such as telephone number, addresses, and job data, through sophisticated web searches. These data changes are periodically presented for user inspection and approval and updating.
PROBLEM ISSUES: UPDATING: If you are unsure of the update info and select that option, no changes will be made, but you also lose the new data and it does not appear to be retrievable. This new data should be stored in a buffer to allow you edit and change contact at will, and only permanently delete when you finalize contact.
NOTES: This is a real deal breaker - Less than hundred words are maintained from original Apple Contact Notes. CircleBack appears to truncate the full length of the Contact Notes. This is totally unacceptable and dooms this app to infrequent use, rather than being a primary go-to app. Until they fix this I’ll use it for updating contacts, but little else. Too bad!
Update: This has been on of my my bigger regrets! Over a period of time, this has really messed upy 3000+ contacts. I am now having to take my address book offline to a spreadsheet, clean it up and back manually. Be careful!!!☹️
Admittedly, this is the best thats out here. It's solved many, if not most, of the local address book related issues that have been plaguing for a long long time. It is so so incredible (or stupid or naive or irresponsible ????) of Apple that the "native iPhone Contacts" that allows me to configure multiple address books from different sources, does not have any mechanism/features to FIX issues related to merging or consolidating similar contacts from different sources!!! Amazing!!! What does Apple assume /think???
Why did I take off 1 star from the rating??? Well, this Circle Back still needs to be able (to offer) to do a bidirectional sync with the configured managed networks within.....(At least I haven't been able to get this done!)
Developer Response ,
Sorry you are experiencing this issue. Please contact email@example.com so we may assist you.
With Family Sharing set up, up to six family members can use this app.