Citadel Video Connect 4+

Citadel Federal Credit Union

    • 4.6 • 112 Ratings
    • Free

Screenshots

Description

Citadel Video Connect lets you securely interact with professionals you trust from anywhere. The app allows you to video chat and conduct business all in one simple tool.

While you are on the video chat with your trusted financial professional, you can do the following:
Communicate in a personal, face-to-face experience.
See informative content your trusted financial professional shares with you.
Upload documents or images requested by the trusted financial professional.
Review contracts or agreements prepared for you.
Agree and approve documents and Terms of Use.
eSign loan applications, agreements, and contracts.
This app is a safe, enjoyable, and effective way to communicate with your trusted financial professional from wherever you are.

* Data service charges may apply through your wireless carrier.

What’s New

Version 1.1.436

Improved reliability and workflow

Ratings and Reviews

4.6 out of 5
112 Ratings

112 Ratings

Kjhyvbn ,

So Slick and Convenient

This app is amazing. It’s so easy to use. I have shared accounts with relatives at banks and another credit union and they have nothing like this. This forward thinking stuff is what keeps me loyal to Citadel.

Developer Response ,

Hi, thanks for your review and feedback. We are continuously working on adding more features to our app to make your experience better.

bonton58 ,

Visiting Mexico

This is such a needed, innovative and useful tool! I am visiting Mexico and my debit card was hacked. I have been able to report and speak with customer service live. Priceless!

Developer Response ,

We are so glad you find our app useful! We appreciate the download and feedback.

joannawebb ,

Great customer service

The agent was super helpful quick and knew exactly how to answer my questions! Highly recommend

Developer Response ,

Thank you so much for taking the time to review Video Connect! We are pleased that you enjoyed the app. We look forward to serving you again soon.

App Privacy

The developer, Citadel Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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