Now you can unlock a bike, buy a pass and find special deals all in the official Citi Bike app. This is your co-pilot for biking adventures in NYC.
Pull up the app and see up-to-the-minute bike availability. Search station locations and addresses, to find the nearest bike or dock. Save your favorite stations, and know the situation right away at your usual spots.
See info about your most recent ride, and all-time riding history. Know how long you’ve had a bike out with an accurate trip timer, and see confirmation of your completed trip after you’ve docked.
Pick a destination and we’ll show you where to pick up and dock your bike. Need a route suggestion? Tap a station pin or location and the app will sniff out the best way to your destination.
And of course, get your exercise credit when you pedal with a Health app integration.
Thanks for using Citi Bike! We update our app regularly to make your rides even better. Every update of our Citi Bike app includes improvements in speed and reliability. As new features are released, we'll highlight those for you in the app.
Here is what you will find in our latest update:
- Fixed an issue preventing users from entering required information during signup on iOS 14.
Ratings and ReviewsSee All
My newest form of therapy
For years I’ve debated purchasing a bike. Not just to get around the city with ease, or to forego the hustle ‘n bustle of the MTA & cabs, but to explore areas of the city that I had not explored in the decade-plus that I’ve lived in Manhattan. With CitiBike, I can enjoy the best of the city.
Now that it’s getting warmer, I take a ride from the gym to the river every morning. It’s therapeutic, gets my blood flowing AND it’s convenient. There are docking stations everywhere I turn. The ease of using the app makes for an added bonus.
I recommend to anyone that wants to take control of their commute, explore the city at your own pace, or just want to break up the monotony of working out within the four walls of a gym (sorry, Equinox - still love you!).
Oh! Small apartment? Who cares? You don’t have to store it. Win. Win. Win. Win.
Tip: check to make sure the gear shifts & both breaks work to your liking. Also, seat before unlocking the bike of your choice, push down (hard!) on the seat to make sure it securely locks into place.
Could not be more displeased
I think citibike is an awesome tool for people to commute and get places when the trains/buses/cabs, or walking, aren’t portions. I have my own bike but it’s been getting maintenance, so I decided to try out the citibike for the first time. The gear system on these things really isn’t that great, you can pedal very hard but not really cover that much ground like a true bike. Also on my second time ever, the bike would not lock in the station...it was 3 am, and the subways and buses were not operating properly. The man on the phone told me to go to another station where there were 5 docks a few blocks away. I get there and there was only one dock and Again, the bike would not lock! I was starting to get charged overage, so I called again and asked what I could do, and I was told unfortunately I had to go to another station. I said that I was just told to go to THIS station but that the guy was wrong because there was only one dock and that I just wanted to be refunded and if I could just leave the bike but that I couldn’t leave the Bike because I would get charged for damages ....he then hung up on me. I called ONE last time and the lady said that she would send me an email, that, if I DO get charged, the email will basically cover me. I cannot wait to delete this app and my account...just waiting to make sure I don’t get charged some ridiculous fee....never riding citibike again.
It seems not possible or extremely hard to cancel memberships online. While logged in and going to Help-cancel membership, they tell you to log in and follow the link to - manage auto renew -, you go to that link and it tells you to log in and follow the link to - manage auto renew (again I was already logged in on then site). At one point it seemed I accomplished turning off auto renew but then still go auto renewed an month later and the next month............ Finally called after diving into the internet to find their hard to find customer service phone number on a Blog.... and asked to just delete me account. They said they couldn’t do that and had to hold onto my information which I assume also include my credit card they keep charging..... um Why?? I will never citibike again in my life long or short. Unnecessary to make this so difficult. U win this one. Seems like it could be a good company as it rent shares bicycles but to go to this length to just cancel my membership speaks volumes of why CitiBike one of the good guys. It’s over citibike, just let me go.
- Motivate International, Inc.
- 199.5 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Spanish
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2017 NYC Bike Share, LLC
With Family Sharing set up, up to six family members can use this app.