Citibank HK +4

Name: Citibank HK
Rating: 4.8 (1498 reviews)
Author: CITIBANK (HONG KONG) LIMITED

CITIBANK (HONG KONG) LIMITED

- 4,8 • 1,5 mil avaliações

- Grátis

Capturas de tela do iPhone

Descrição

The speed you need for the simplicity you want. An enhanced Citi Mobile® App re-engineered by you.

We’ve launched a new mobile banking experience based on your feedback. Faster loading times, cleaner navigation, and, as ever, total focus upon your security!

• All your account details in a single panel
View all your account balances in one go, including investments, deposits, credit card, and loans.

• Wealth management services, all in one place
Whether you need to schedule a stock trade for when the market opens or check if your time deposit matured to plan for next investment, just one tap gives you access to stock trading, foreign currency exchange, time deposits and certificates of deposit.

• Making a transfer? Simple!
FPS is here to make on-the-go payments easy, we’ve gone a step further to eliminate the pain of memorizing all your bill deadlines. One time, Scheduled or Autopay – you make the choice, we make the payment.

• Manage your credit card with just one tap
One tap lets you view your points, latest credit card statement, access your bills, and even helps you check the latest card rewards prepared especially for you.

• Your security is always our priority
Bank safer with Citi Mobile® App Enhanced Security function and your face ID or fingerprint authentication. Receive real-time security alerts anytime, anywhere.

• Manage your settings with ease
You can manage the settings easily under profile including risk profiling and activating overseas ATM cash withdrawal

• Need a little help on the new app?
Answers are there for you under the searchable “HELP” tab

Please let us know how we’ve done! We read all your reviews and really welcome your feedback on how to continue to improve!

Note: The use of this Citibank HK mobile app is for the customers of Citibank (Hong Kong) Limited and Citibank, N.A. only. Content provided via this Citibank HK mobile app is not specifically created for any territory other than where Citibank (Hong Kong) Limited and Citibank, N.A. operates/is licensed to operate.

Citibank, N.A.
Organized under the laws of U.S.A. with limited liability

8 de ago. de 2024

Versão 8.4.1

In this update, we have listened to your comments and made the following improvements:
• Fixed existing problems to improve your user experience
We appreciate your reviews and welcome your feedback on how we can continue to improve.

4,8 de 5

1,5 mil avaliações

Works perfectly

All functions work as promised after the latest update.

Hi KinamiT, we are very happy to have enhanced your Citi Mobile App experience!

The app fails me 3 times for opening a new account

Very difficult to use to open a new bank account:
1. It provides options in the drop down menu which is not accepted by the application status without any notes/ remarks - if I choose option A and then the application would fail, then please do not make option A an available choice
2. I cannot find my company industry, which is PR (lol)
3. I switched my phone window to look for my company phone number and when I switched back the application was lost and I had to re-start all over again
4. It sends SMS notifs about half-done applications but without any links to trace back - even if I entered the same application #, it said the # was invalid
3. It took ages to capture my ID... and never succeeded
4. I had to go to an offline branch to do this which makes the online process a complete failure and much of frustration (especially when compared to virtual banks such as ZA)

Hi zgejidbwmdh, thank you for your feedback. We value you sharing your experience with us and will use it as reference to improve our Citi Mobile App.

Feels limiting, doesn’t feel like it serve all needs

Can’t find where to download statement, how to view full account number. FAQ search also felt limiting on items showing up, makes it hard to seek help. The rest of the app is fine and mostly intuitive.

Hi kanp-ner, to view a credit card statement, please tap any card a/c to access the 'Cards' dashboard. Under the card that you want to check, tap 'Statement' and tap 'PDF' at top right.
To view a bank eStatement, please sign on to Citibank Online via desktop/laptop computer. Please rest assured, we will continue to improve Citi Mobile App in future.

CITIBANK (HONG KONG) LIMITED, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.