Citizens Bank Mobile Banking App allows you to bank on the go. It’s free to download and offers quick access for managing your bank accounts. Check your balances, pay bills, transfer money, and locate ATMs and banking centers with just a touch. Our native app is fast, secure and free. Use your current login information to start banking today.

What’s New

Version 12.3.4

• Bug Fixes & Performance Improvements

Ratings and Reviews

2.3 out of 5
18 Ratings

18 Ratings

Criado too ,

Current release not usable

The recently updated app does not progress beyond the opening splash screen. It could be that, in supporting newer phones and operating systems, my iPhone 6 lost the app. Whatever the cause, it needs fixed!

Update: Despite this review and contacts with the bank, the app does not work with the current iOS for an iPhone 6.

2nd update: A new version of iOS fixed the issue. However, mobile deposit function does not work.

Hopeful-MJS ,

App will not OPEN

This app worked pretty well until a month ago, now I cannot open it on my iPhone 6S. I know I have an older phone, but the phone works great for all my other needs.
This must get fixed quickly or I will have to change banks after 50 years with Citizens.

PerplexedDuck ,

Completely broken on current iOS

Used the app fine for years and now it won’t open beyond the splash screen. Uninstalling the app fixed it for about a day before the same issue started.

App Privacy

The developer, Citizens Bank (IN), has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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