Introducing full-featured mobile banking from City Bank. Now you can manage your finances from virtually anywhere.
View balances for your City Bank accounts, loans, CDS and more
Search and view transaction history
Control your City Bank Debit Card with the ability to turn it On/Off
Unblock foreign transactions
Increase ATM Daily Limit and/or Daily Point of Sale
Transfer funds between City Bank accounts and external accounts
Deposit checks into a City Bank account using Mobile Remote Deposit Capture
Spanish feature within language settings
View check images
Change your address
Initiate a stop payment
Update your debit card with subscription services automatically with Card Swap
View and manage City Bank credit cards
Locate the nearest City Bank branch or ATM
One Touch City Bank Customer Xpereince Center assistance
SAFE AND SECURE
City Bank provides multi-layered security using state-of-the-art encryption to give you peace of mind that your data is protected. Transactions are fast, safe and secure.
HOW TO GET STARTED
Download the app and log in with your online banking username and password.
App features only available with existing City Bank consumer checking account. Some features are only included for eligible customers. Required data plan not included; iPhone App requires data plan to access account (s) and features. Location Finder features requires enabling GPS services. Member FDIC. Equal Housing Lender. Apple and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries.
Ratings and Reviews
I’ve dealt with several banks over the years. City Bank is one of the very best for quick, competent customer service. They stay ahead of the others for online and mobile access. Had a couple fraud attempts. They caught it quick and handled them well. Took good care of me. Friendly loan department too. Very pleased.
Coding mistakes make it impossible to Pay Mortgage
It is impossible to navigate the app because the main menu is broken. This means you’re not able to pay your mortgage because on the mobile version, the menu doesn’t appear correctly after selecting “Mortgage”, and beyond the main menu you can’t navigate anywhere else within the menu because of this bug. The same thing happens when you try to use the web experience instead of the app, and they offer no way to convert to the full desktop version on mobile as a workaround. This should seriously be illegal and feels completely wrong. It’s been this way for months. I’ve never written an app review before but I’m hoping that given the severity of this issue, someone over there will see this and fix it. You need to check your app- all parts- for usability. This is inexcusable. Fix it.
More Streamlined Visually, Less Up-to-Date than Previous Version
As much as I love the aesthetics of the new City Bank app, I found during the transition that the old app updated available balances immediately while the new app takes several hours to update. The new app shows pending transactions, but does not reflect those transactions in the balances nearly as fast as before. This delay is frustrating if you rely solely on the app for your information and think you have more in your account than you actually do! This is my sole issue with the new app and if this delay is fixed, it will be a definite upgrade to the previous version.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- City Bank
- 49.6 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Spanish, Traditional Chinese
- Age Rating
- © City Bank