Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts, and reminders, receive push notifications. Nearly everything you can do from our "Customer Services Portal" can now be handled instantly whether you're at home, at work, or on the go.

What’s New

Version 1.7.14

Version 1.7.14

- Text note in 'Payment Amount' field displayed on E-Check Payment and Credit Card Payment Screen
- Fix issue in Budget/Levelized Billing screen
- And other new features

Ratings and Reviews

1.3 out of 5
8 Ratings

8 Ratings

Bonesring ,

Put some effort please

Please put some effort into fixing the bugs to the app. The blank screen is crazy, renders the app completely useless. This is 2020, the government needs to hire a decent programmer to work this stuff out. The way of the future is now but it seems our government is still stuck in 2002 app development.

PassMeBBWs ,


App never works. It’s either a blank screen when showing where your account details should be or it won’t let you log in at all. Fix the app or don’t have one at all.

ChristineD83 ,

Blank screen

Can’t even use this app. I have downloaded it twice and it just comes up with a blank screen. Can’t even get to the login screen.

App Privacy

The developer, City of Cookeville, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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