City of Elgin 4+
City of Elgin
-
- Free
Screenshots
Description
The City of Elgin mobile app allows you to stay in touch with what's happening in the Elgin community, as well as submit general questions and non-emergency service requests-- all from the convenience of your smartphone.
Connected to Elgin's 311 Contact Center, the free mobile app provides direct access to city staff as they help with your most pressing questions and public service requests, such as reporting an out street light or asking when the 4th of July parade begins.
Key functions:
Elgin Today
Stay informed about the things in Elgin that will impact your day. Reminders about trash collection, major traffic disruptions or general notifications will be posted on the app’s home screen.
311 Requests
Submit service requests and questions without dialing 311. Attach pictures and tag locations to your requests to help city staff better respond to your needs. 311 Advocates will respond and provide status updates directly in the app.
What’s Happening
Whether you’re looking for construction updates or want to know what’s happening in Elgin over the weekend, check out and share information on the app’s consolidated Twitter feed.
Download the City of Elgin mobile app for fast and convenient access to your community.
What’s New
Version 1.56.0
Various bug fixes
Ratings and Reviews
Convenient option
As I don’t use Facebook or Twitter it has been less convenient to get updates from the City in recent years. This helps with that!
One criticism is that the app doesn’t play nicely with autofill from a password manager. The login screen also jumps around when I attempt to paste credentials. Other than that it’s be a 5-star rating.
Needs More Work
This app seems to be less useful than the old app that used to be in place. I say this knowing how bad the app needed to be updated.
The difficulties start with trying to log in, the app does not accept prompts from a password manager which is a severe oversight that makes it difficult to login and make strong passwords.
Furthermore, I don’t understand the requirement for an account. If you just want to get information and notifications I don’t understand why a profile is required.
Finally, it seems that nobody seems to be putting alerts in the app consistently, and that notifications are sent out with no sense of regularity.
Allow iOS Password Manager to Work on Login Screen
I just downloaded the app and made an account using a strong password. The app doesn’t allow me to copy and paste the strong password into the field. It also blocks the iOS password manager from inserting the username and password.
So I resigned myself to manually typing the password into the field, however, when switching to my Notes app to look at the strong password I created, then returning to the Elgin app, the password characters I already entered are deleted.
The app developers might think they are doing something that makes the app more secure, when in fact, they are causing people to use weak passwords.
Enable the username and password paste option and allow the iOS password manager to do what it was designed for please.
App Privacy
The developer, City of Elgin, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- City of Elgin
- Size
- 44.6 MB
- Category
- Productivity
- Compatibility
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- iPhone
- Requires iOS 10.0 or later.
- iPad
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 City of Elgin
- Price
- Free