City of Mobile 311

Name: City of Mobile 311
Rating: 0 (0 reviews)
Author: Nexgen Asset Management

City of Mobile, Alabama 311

Only for iPhone

Free

Age Rating

4+
Years
Category

Business
Developer

Nexgen Asset Management
Language

EN
English
Size

66.4
MB

iPhone

Welcome to the City of Mobile’s 311 app! Mobile 311 is dedicated to serving the citizens of Mobile by helping them solve problems, obtain information, and submit requests for city services. Mobile 311 is here to: • Route service requests to the appropriate city government departments • Provide a neutral forum for citizens to make suggestions about city services and departments • Provide a way to track the progress of service request orders (SROs) • Answer questions citizens have about their city government • Assist citizens in obtaining city services fairly and efficiently Mobile 311 does not physically resolve service requests or handle requests for service for agencies other than the City of Mobile (i.e., Mobile County, the Mobile County Public School System or any State or Federal Agency) Mobile 311 is ONLY for non-emergency requests. Please use 911 to report any emergency.

Ratings & Reviews

This app’s overall rating was recently reset.

‘Keyboard’ blocks info entry areas. Glitchy. Screen freezes. Etc… etc….
08/22/2025
the1tomcat
This app is very poorly designed. The keyboard blocks the areas where you’re trying to enter information at key points. It is very glitchy, the screen freezes constantly even though I’m on a new, high-end phone with good connectivity. There is no way to go back if you need to go to a previous screen. Very, very poor design and functionality.
‘Keyboard’ blocks info entry areas. Glitchy. Screen freezes. Etc… etc….
08/22/2025
the1tomcat

This app is very poorly designed. The keyboard blocks the areas where you’re trying to enter information at key points. It is very glitchy, the screen freezes constantly even though I’m on a new, high-end phone with good connectivity. There is no way to go back if you need to go to a previous screen. Very, very poor design and functionality.
Poor design
07/26/2025
MTC1650
When trying to get a link for a new password, the box where you fill in your email doesn’t appear. It is below the keyboard
Poor design
07/26/2025
MTC1650

When trying to get a link for a new password, the box where you fill in your email doesn’t appear. It is below the keyboard
Poor Documentation
09/19/2025
2WheelerFred
You can’t get toScreen to write report. Did you even do a beta test?
Poor Documentation
09/19/2025
2WheelerFred

You can’t get toScreen to write report. Did you even do a beta test?
Unusable
08/07/2025
2005 px150
The keyboard covers the bottom of the app page and blocks the functions.
Unusable
08/07/2025
2005 px150

The keyboard covers the bottom of the app page and blocks the functions.

- Keyboard Overlap Issues on Login Pages Fixed. - IOS 26 Support - Breaking UI Fixes

Version 2.1 Jun 29

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Nexgen Utility Management Inc.
Size: 66.4 MB
Category: Business
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.
Languages: English
Age Rating: 4+

4+

Learn More