CityGro Messenger 4+
Keep the Conversation Going
CityGro, Inc.
-
- Free
Screenshots
Description
Live chatting customers are worth 4.5X more, but most will bail in <2 min. TextChat shifts chat from a browser to keep the conversation going longer and bring sales up.
Traditional live chat leaves your website visitors shackled to their browser, growing more impatient by the second. TextChat lets users go on with their lives, transferring the chat from the browser to their phone.
CityGro TextChat helps brands improve their customer communication through:
* Flexible, dependable messaging that is read 98% of the time
* Automated responses for the most frequent questions
* "Snooze" functionality to aid follow-up
* A simple, effective automated text marketing opt-in process
* Clear, helpful conversation analytics to improve processes
Features:
Auto-replies
Saved quick-reply templates
SMS marketing list-building
“Snooze” messages for follow-up
What’s New
Version 2.0.0
• Bug fixes were made to comply with IOS 14
• Users can now assign tags to contacts
• Snooze options have been updated
• Admins can now assign conversations to specific users
• General improvements to help usability
Ratings and Reviews
Does not get updated fast enough.
We use this app for our work texting service and whenever our phone get software updates this app stops working. For example right now a new update was sent out and as soon as it was installed this app crashes before it even opens. City Gro doesn’t sent out updates to their app to fix the issues so you can actually use it. Not impressed.
Convenient and easy to use
This app has helped me communicate while on the go and has done the same for customers. Awesome upgrade from stand website chat tools.
Needs an update
Since my iPhone updated I am no longer able to use this app to communicate with my customers. I know that I can login online to look at messages. However, I can’t get an alert that way when someone submits an order online so I am constantly having to check the site or we will miss an order.
App Privacy
The developer, CityGro, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- CityGro, Inc.
- Size
- 61.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPad
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Patch, Inc.
- Price
- Free