Citymapper 4+

Top Shelf App

In bars they put the best stuff on the top shelf. This is that kind of app. It stores some of the information on your phone, which I LOVE because I don’t max out my storage on my phone all the time and if I’m on vacation in Europe then I know I need space for photos I’m going to take. The fact it puts information on your phone is great because you KNOW that if you’re on a train or in a subway, etc, you’re going to lose connectivity. This app is prepared for that.

This app is “solidly built.” It doesn’t fail and suddenly lose track of where you are when you’re in the middle of a complex series of connections from the airport to the bus or the taxi, to the subway, to the hotel or hostel, or wherever you stay!! This is the kind of app you can trust.

One thing to know (which isn’t really a negative), is that this can be an energy intensive app for your phone to run, so don’t navigate away from the app when it’s opened…especially with an older phone. It can crash if you have too much else opened, but that’s only because it’s got so much information!! This is the kind of top shelf app that really does something we didn’t have in the pre-internet era. This would have been a pile of paperwork back then…Bus schedules and train schedules and figuring out what platform to be on…THIS DOES IT ALL!!!

Citymapper was a lifesaver for me

I am a 67 year old female, who is from a small town. Our only means of transportation, is our personal vehicles. Although I wanted to visit London, I was intimidated because of it’s massive size, and I had no idea of how to use it’s public transportation system. Before making the decision to visit London, I discovered Citymapper and downloaded the app. Although at first it was confusing on how to use it, I finally got the hang of it. I then began doing trial runs to the different locations that I wanted to visit. Before long, I had learned how to go all over London, by using Citymapper. Once I felt confident that I could maneuver the city, I then made arrangements to travel. By the time I arrived in London, I was able to get around like the locals. Had it not been for Citymapper, I honestly don’t think that I could have taken this trip.

Better than Transit, but has its issues

It gets 5 stars for being better than Transit, but loses 1 star because I can’t use it anymore since I started a new job. I like that I can see all the upcoming departures for the line I’m about to get one, not just the next one. It also lets you manually select which departure you’re going to make, which is helpful because I usually walk fast so I usually make it to the one before it thinks I’m going to make. However, for some reason it doesn’t recognize the station right next to my work as a station, so it always tries to take me to/from a station much further away, which adds a lot of time to my commute. I don’t use the app for directions, I only use it for ETAs and seeing the bus/train departure times, so it’s basically useless now when I’m going to work. I still use it when I’m going other places, which is much less often.

개발자 답변 ,

Hi Zac, 👋 Thank you so much for your feedback. It really does help us improve. You can flag any issues by tapping "Report Issue" at the bottom of any page in the app or you can drop us a line at support@citymapper.com with more details about the issues you are facing + screenshots and we'll work on a fix. Thanks! 👍