Citywide Digital Customer 4+


Designed for iPad

    • 2.0 • 5 Ratings
    • Free



Say good-bye to paperwork and hello to your new home! Citywide Digital Customer streamlines home financing and puts the power right in your hands.
Whether you’re a first-time homebuyer or you’ve been through the process before, you’ll enjoy an efficient journey to homeownership. This app keeps things moving quickly as you e-sign forms, snap pics of documents, receive reminders and instant message your mortgage team. Best part of all, know exactly what to expect throughout the process. Check out these time-saving and interactive features!
- Easily log in with thumbprint recognition
- View and take action with your personalized To Do list
- Take photos of documents with your phone and easily upload for processing
- E-sign documents and disclosures in minutes
- Feel confident knowing your information is kept safe with encrypted data
- “Call Your Mortgage Loan Originator” feature connects you directly through the app
- Instantly message your originator and loan processor
- View your loan details: loan type, rate, term, payments and other important information
- Check loan status and tentative closing date within the app
If you’re ready to get moving, download "Citywide Digital Customer" today. The sooner you do, the sooner you’ll be enjoying your new home.

NMLS#67180 Equal Housing Lender. For our licensing and disclosure information, please visit

What’s New

Version 1.3.1

Performance enhancements

Ratings and Reviews

2.0 out of 5
5 Ratings

5 Ratings

thesonofwill ,

Registration glitches

My wife was never able to register her account due to some error in your system so we couldn’t e-sign our loan documents. We ended up printing a 40 pg loan and hand signing it. Well unfortunately our first loan was denied and we had to re-apply a month later so When I contacted the digital platform support number I was told it would be a simple data patch to fix my wife’s account, followed up by phone for the next 3 days and now a week has gone by and still am unable to even login with my wife’s account and the data patch still isn’t done and support won’t give me even a timeline for when they think it will be fixed. Once again we had to print and hand sign a 40 pg document. This is the ONLY reason I login to you platform, to sign documents, and I’m unable to do that in a time sensitive scenario rendering your entire digital platform totally unusable. My loan officer contacted you and was also not helped in timely manner your tech support. Wish we would have just used docusign from the start.

billstite ,

Poorly Designed App

Not even able to register! I would give it zero stars if the write a review function would let me.

App Privacy

The developer, CITYWIDE HOME LOANS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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