Clario AntiSpy 17+

The tech-support is unsurpassed the guys running it a really really good at their job very understanding very helpful and I’m very impressed. I wish every company was like this I just wish they had what I needed but he actually told me a way to do it for free so if they have anything else from the store that I need, I’m buying it from them PERIOD!!!!

Thanks so much for your inspiring review! Our entire Clario team enjoyed working with you as much as you enjoyed our service. Take care!

I signed up for one month of services canceled correctly checked my the subscription was canceled I’m my app subscriptions and reached out to customer support thinking this would be an easy fix. Was instead informed I purchased a second subscription the day after I purchased the first. You can’t start two subscriptions on any other app in the Apple Store at the same but seems like Clario is the exception! The Clario app status still says my subscription expired. When I explained that 1.) I signed up for one month and 2.) have the canceled status screenshot the customer service rep told me I could see I still had a subscription in my Clario account when I logged in. Why would I log into an app I canceled in April. Also the business name does not show up at Clario it’s Massprofit Anti Spy.
Also, Good luck getting this software OFF your desktop ever.

Thank you for sharing your experience with us. We’re truly sorry to hear about the confusion regarding your subscription and the difficulties you’ve faced with our customer support. We understand how frustrating this situation must be, especially after you took the necessary steps to cancel. If you need further assistance or clarification, please reach out to our support team directly. We’re here to help and want to ensure you have a better experience moving forward.

DISHONEST!

Clario offers upgrades and additional charges outside of the App Store, and if you sign up for one of these "bargain" offers, they won't refund your money when you cancel. You also have to contact them separately about the add-on. Imagine my surprise when I cancelled through Apple, and a week or two later I was charged for the add-on!

They told me in email that I had to ask for a refund within 14 days, and that I could only ask once. Well, the subscription renewal was monthly, and they would not honor the refund request on the second (new subscription) month. Even though I had not even used any of the services that were part of the app, and I had canceled the app a week or two earlier, and even though the new month should have been treated as a new subscription from my standpoint. Heck, how do you even use an add-on for an app that is no longer functional (no subscription to the main app) or installed?

I think it is clear all they want is my money, and are attempting to trick people into giving them more! They shouldn't act DISHONEST!

We’re truly sorry to hear about your experience and understand your frustration. This is not the experience we want for our users, and we apologize for any confusion or inconvenience caused. Please contact us at hello@weareclario.com with your account details so we can review your case and work toward a resolution. Your feedback is crucial, and we’re committed to making things right for you. Thank you for bringing this to our attention.