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Description

ClassPass is the leading membership to the world’s largest fitness network. With ClassPass, staying active has never been easier – or more fun. Download the app for free and get started.

• Search, find and book fitness activities near you including: yoga, boxing, spinning, Pilates, barre, running, dance, martial arts, strength training, HIIT, body building, open gym time and more.
• Access 25,000+ studios and gyms at your fingertips, including popular options like Flywheel, Orangetheory Fitness, CorePower, Crunch, Pure Barre, [solidcore], y7, Row House and beyond.
• In select markets, use your ClassPass membership to book massages, cryotherapy, sports recovery and other wellness activities.
• Connect with HealthKit to show your average heart rate and how many calories you burn in class.

Your fitness routine? It’ll be anything but.

How does it work?
• Download the ClassPass app to start searching for fitness activities near you
• Browse classes by studio or gym, workout activity, location, time and more
• Find the classes you want to take and reserve them instantly
• Stream unlimited audio or video workouts when you can’t make it to class
• Connect with your friends on ClassPass to plan workouts together
• Try classes recommended just for you based on your interests, location and schedule
• Read reviews and class ratings from other ClassPassers and know what to expect
• Celebrate your fitness milestones and share them with friends
• Manage and adjust your workout schedule seamlessly with one account
• Pause, stop or change your plan at any time

ClassPass is available in over 2,500 cities across 26+ countries including: USA, Canada, Australia, New Zealand, United Kingdom, Ireland, France, Germany, Netherlands, Switzerland, Denmark, Singapore, Hong Kong, Malaysia, Thailand, Indonesia, Philippines, China, India, the United Arab Emirates, Norway, Finland, Spain, Brazil, & Portugal.

What’s New

Version 6.13.0

Thanks for using ClassPass! This version includes:
- General bug fixes and improvements

Ratings and Reviews

4.9 out of 5
101.2K Ratings

101.2K Ratings

Agonzo123! ,

Fix the two Glitches

Please fix “location” settings to be able to save all the areas you clicked on or city of your choice like Chicago area where you can click all the different neighborhoods you want to see what classes and times are available have it saved so you don’t have to keep doing it each time you want to check for classes & times for multiple locations… just do it once and save it in your preferences or filters.

Also, when you’re looking to see what classes are available all the day or from whatever time you want to see all classes from like 10am until 11pm
and if you click on a time slot like 5pm to read class description, when you click back out to try and go back to where you left off at it doesn’t do that, it continuously takes you back to the the top of scheduled time slots each time you click to view a class description then you have to start all over again and scroll back down to the time slot you left off at to be able to continue to view the schedule for the remainder of the day. Please fix so we can view a class description and go back to where we left off at and continue seeing the rest of the schedule for the remainder of the day and not have to start all over again from the top.

Developer Response ,

Thank you for your feedback, we will definitely take your suggestions about location settings and the time slots into consideration.

Kayklo ,

Customer service

-----edit update: classpass has helped me resolve this issue. There had been a mistake in filling out the class review option. I tried to avoid filling it out by clicking "missed class" afterwards. I was refunded and it has been resolved. classpass is a great app with lots of options to workout at different places- but there are definitely small things like that needs improvement.
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I've had class pass for almost a month now. While I really do like it, for me it's really been lacking in customer service. It's been over 4 days since I contacted customer service about me being incorrectly charged for supposedly missing a class. I specifically remember going to the class, but class pass charged me $20 for missing it. I contacted customer service, and have yet to hear back about what's being done. In another issue , I attended the wrong class and missed the original class, so I was charged $20 again. This yoga studio has 2 locations, and while I was aware of that, I thought that the location on the map for that scheduled class was for that specific location, which would make sense. I had not realized that the scheduled class and location did not match up with each other. I haven’t heard back about this, but I was already charged. My friend, who has the exact same issue as I did because we were together, was reimbursed immediately. I’m just frustrated because I feel like the app would be great if they were more responsive to customers.

Developer Response ,

Hi there, thank you for taking the time to provide this feedback and we're so sorry we were not able to get back to you sooner! We definitely try our hardest to respond to everyone in a timely manner. If you have any other questions or concerns feel free to reach out at classpass.com/contact we'll follow up as soon as possible.

Applejcks ,

Was a fan, but now may cancel

I really liked classpass —still do in terms of the convenience it provides and the ability to let people try different studios or gyms without separate monthly bills. However, a recent search filter change that didn’t behave the way as expected resulted in me booking a class at a different location than I had intended. Not realizing it, I went to the studio I thought I booked only to be told it was a different location. I cancelled the class since I couldn’t get to the right location in time and would have wasted additional money. When I contacted support about it, the response was pretty much: “oh well”. I’ve been a member and fan for several years and have recommended this service to many friends and family. To not get some follow up on this was pretty disappointing especially since I had spent about $12 for an Uber to make it to the class on time. So overall, i lost out on $32 because of a UI change and the company won’t even waive the cancellation fee. It’s not a big loss, but I find the principle of not owning up to a the company’s mistake (in their interface) is pretty f-ed up. Customers should not be the ones that pay for that. I’ll be cancelling this membership (of 3 years) if this is how they resolve company-responsible issues.

Side note: other features of the app are cool. The recent addition of videos at home are super convenient! And I still like the activity filter and time filter interactions.

Developer Response ,

We appreciate your feedback and sincerely apologize for the trouble you're experiencing with our updated search feature. We would be more than happy to take another look at your account and see how we can help improve your experience with the new search feature - feel free to reach out to ClassPass.com/contact and we'll get back to you as soon as possible. Thank you for being a loyal, awesome ClassPass member.

App Privacy

The developer, ClassPass, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Contacts
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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