ClickUp - Manage Teams & Tasks Ratings and Reviews

Best of all PM platforms

What’s 20 years working in corporate America, I have operated on a numerous number of platforms like Asana, meister task, and Base Camp, just to name a few. I will admit I did try downloading this once, but I looked kind of complex from the mobile app. But after wanted to try something new to manage my personal and professional tasks and goals, I gave it a whirl and dove into it had first and it’s mind blowing how many features you get even with the free version! It gives you a few automations, which is really nice for like auto assigning tasks to yourself, the web browser is very easy to navigate and I like the idea that you can tag all your favorites at the top to quickly navigate where you want to go. For an enterprise or an organization, needing a robust project management software, I could imagine any of the page versions being a ton of horsepower. For me personally the free version does more than I needed to do manage my own tasks. Thanks ClickUp you’re at the head of the pack.!

Developer Response ,

Hey Andy! Thanks so much for the awesome 5-star review! 🤩

We really appreciate the feedback and we're so glad that you think ClickUp is the best of all PM platforms! That's music to our ears! 🎶

If there ever is anything at all we can do to improve your experience with the platform, please let us know at help@clickup.com. Our Support team is available 24/7 to help!✨

ClickUp is amazing! On desktop.

This mobile app isn’t great… It feels like someone started building an app, then slapped a web window into the parts they didn’t have time for yet. Things take a long time to load and it just lacks polish and refinement (especially as seen with the widgets looking like an iFrame embed on my Home Screen, with large dark borders around the content). For now, I’ll use the workaround of adding tasks to another app, then maybe automate them getting imported into ClickUp that way. Or use a ClickUp form. Either way, this app isn’t really useful to me. Hoping for more updates and improvements in the future! I LOVE ClickUp on desktop and think that the app is so well thought-out and executed there. 👏🏻

Update: They responded and thixed the iFrame embed look on the widget! Looks so much more at home now to get a quick glance at tasks.

I’m realizing my issue with the app is the “My List” tab. The fact it removes the app nav from the bottom is frustrating, and it doesn’t seem to match the rest of the UI. Specifically, the column layout (for every view) doesn’t seem to make much sense. I’d rather the ability to add columns be added to the view settings, than at the end of every item. Ultimately, a simple list, with the ability to change statuses like the desktop app would be fantastic.

Developer Response ,

Hey there! Thank you for your honest feedback on the ClickUp mobile app. It's great to hear that you're enjoying the desktop version, and we truly appreciate your detailed thoughts on how the mobile app could be better. We understand the importance of a seamless and efficient user experience, especially when managing tasks on the move. Our Product team is actively working to improve the mobile app, and your insights are incredibly helpful in guiding those enhancements. If you feel that you are experiencing unintended behavior please reach out to our Support team at help@clickup.com so that we can take a closer look for you! We hope you are having an amazing weekend!

IPad App is terrible

The Web interface is ok, would be nice if ClickUp indicated the name of the Project/Folder in the Task description, so when you have projects/folders with similar Tasks on other projects, you know which one your updating. This is challenging when working on multiple projects with similar workflow and tasks w/sub tasks. & list. Would also be nice if ClickUp linked with your other calendars. Has potential with some additional enhancements. If your a drag and drop person using Kanban, you may like this. I prefer Kanban, List and Integrated Calendar. All these tasks apps appear to be lacking in Calendar integration with visibility and clear naming of Task association to Folder/Project; as if Outlook email, meeting invites and other standard office tools no longer exist. Example: Common Tasks performed on every project might be “Send Intro Letter to Customer”. Since the view arranges in order of flow with not Project name indicated, there could be several “Send Intro Letter to Customers” indicated with no means to know which project its for. It’s also Difficult to indicate due date/time if you can’t see the other things in your Outlook Calendar such as Meeting request, etc. Again has potential, but these items are a must for me, so.....maybe in the future I’ll reconsider if the added functions are there. Again, iPad interface is terrible and not even remotely close to that of the web version.

Developer Response ,

Hey, there!

We truly appreciate your amazing feedback here! Thanks so much for taking the time to share this with us! We totally hear you on the iPad issue and the great news is that our team is working on an iPad optimized version!🙌 This is currently on our mobile roadmap for Q1 2021! Eventually, the new app will have near feature parity with our web app, but with all the dynamic features we've built for ClickUp, it will take time. You can check out our public roadmap to see what is coming up next! If you have any other suggestions, please feel free to leave them on our feedback board! We'd love to hear from you!

Simply Terrible

You guys really love taking one step forward and then 5 steps back. This new interface is so convoluted, cluttered and brain dead. Here’s a tip, we want to see our spaces and our tasks in a clean and simple way when on mobile. SIMPLE. Why are you showing me completed tasks? Why are there 8 tabs that I need to scroll through horizontally (and honestly all but one of them useless)? I don’t need to see recent tasks or favorite places (literally never used that feature for a task). Lineup, a potential good feature, is also buried inside Favorites. Why?? I don’t need to see a dashboard that’s embedded within a Home tab. Or a calendar tab that isn’t a calendar. Now sometimes the app will become just a grey screen in places, it will become unresponsive when trying to open folders. I’ve had spaces just all of the sudden disappear from mobile, but I can still see them on web or desktop. Developers only response was basically “we don’t know how to fix this”. It has gotten to where I won’t even use the mobile app. I’ll add any tasks that I think of while away from my desk into another app and then move into CU. I don’t even use it anymore for personal tasks, I use Todoist because it’s SIMPLE. That’s not what I’m paying for! Do better!

The best project management/ productivity app I have used

I’m a true end user (not a paid writer or so.) Tried nearly all the mainstream project management tools in the market and found none of them helpful - their UIUX were ugly, too complex, or incompetent. Until I found ClickUp, nothing has really caught my eyes. (Maybe the PomodoroToDo, but it’s slightly different.) ClickUp has nearly fulfilled all my needs for personal task management and has the most aesthetic interface I’ve ever seen. The functions are relatively complete (only a few for improvement) and comprehensive. I rarely write a review but I’m doing it because it has really impressed me. The product manager of ClickUp seems to understand all the user pain points. I believe it’ll become big one day, and I wish all the best and good luck to the hardworking team! (If you are hiring, let me know! Lol)

Developer Response ,

How this e-bike company shortened its production window from 9 months to 4
months. 🔥

«https://clickup.com»
Let's make the world more productive, together.

How Vela Bikes shortened production by 5 months with ClickUp!

Hey there!

This week, we're sharing stories from our customers on how they use ClickUp
to save time and get more done. Today we're thrilled to shareVela Bikes'
«https://bit.ly/3fKSoSG» success story! 🚴

This e-bike company shortened its production window from nine months to four!
Here’s how. 👇

«https://bit.ly/3fLiOn2»

With the whole team in ClickUp, everyone stays on track with clear timelines,
measurable targets, and automatic progress tracking. 🙌

Justin Kosmides
CEO, Co-Founder
Vela Bikes
“Being a smaller team and having thousands of orders from around the world, we
need to be ultra-efficient, and ClickUp’s Gantt charts allow us to track all of
our production and logistics in one place, which made our product team
two-thirds more efficient.”

Watch Customer Story «https://bit.ly/3fLiOn2»

 

© 2022 ClickUp | San Diego, CA | Unsubscribe
«https://links.clickup.com/e/eh?_t=c24ba18b0d184a68becd65689a02ad77&_m=f6efbd38e7c44a2aac0131f604a96990&_e=mRlz-B2Bc_eOLldIcECesILmkt7nlaEOelEzp3Q5GW754TdfAgHQe95pYwOy5E2IkFuFBZSNoHmtV213MnZsQaBE2h7ys3V5owXB2Y_8XJkUAG5g-9wbhToAxlnTlkUtdEL-gDuTGKKeUabMG26iMYlofxVgsK-6OjoMzO8f4HlIIwBKnJL6q8CGDIlnX_e_dOrAIC3mf374P-llpPK3gEW3c45s7vqwDOq8GAsjhdvtQPK8Rqa1NFarCn1gCwJbKsmBefPnZFSuJp9zxlBUtHftXkaR9T6LVMHNU-Y9Ftw3x60iCCnPyj4LZo088Oey»

They can’t get a clue

ClickUp has gone BACK to not allowing you to customize your Home Screen. Very cool guys. Ive been a ClickUp user for a few years now. For most of that time, many users and myself kept asking on their roadmap to allow us to customize our app Home Screen. Guess what: earlier this year they finally did it! It was great! And guess what: they just took it away! That’s right, they’ve reverted back to a new useless layout that you can’t customize.
Note for the ClickUp UX designers: I want to be able to open my app and see all my tasks *sorted by priority*, not due date. And no I don’t want to have to tap a couple times every time I open the app to see that. For some reason, you guys think that sorting by due date is the only way people want it. We don’t. This is not how my company works. Here’s the kicker: even if I select the “Assigned” button, then sort by priority, if I leave that tab and comes back, it defaults right back to Due Date. So frustrating.
Get a clue and let your users customize their Home Screen (and no I don’t mean only giving us the options to have it default to the inbox or a specific list).

Developer Response ,

Hey, there! Thank you for your feedback and your experience is valuable to us. We understand how it feels to have unmet expectations and we strive to improve the mobile app according to user feedback and needs. Your feedback is heard and we appreciate this callout. If you are experiencing any unintended behavior please reach out to our Support team at help@clickup.com. We hope you are having a wonderful week ahead! ✨

I prefer the browser version.

I’m a new user to project management apps and ClickUp and so I can’t say I’ve had anything else to compare it to. But I am a designer and I have to say the app UI leaves something to be desired. It doesn’t feel intuitive and just gets me frustrated using it. The browser version is much more easier to use and I prefer to sign on through the browser on my iPad rather than the app.

I hope the design team at ClickUp will consider redoing the UI in a way that makes it easier to use and understand right away. I don’t enjoy having to really think about how to get to my tasks/subtasks when I have to get them done.

As far as features that ClickUp has to offer, I am happy that there are so many ways of customization that can allow for different brains to process information easiest to them. This allows for everyone on the team to work the best way suited to them. This is one of the main reasons why I continue to use ClickUp. Inclusive design rather than exclusive design!

Developer Response ,

Hey! Thank you for the feedback!! Would love to hop on a call and chat with you about what isn't working for you with our UI - if you could shoot us an email at product@clickup.com we will get something set up 🙂

I don't understand who this is for.

The fundamental job of a task/project management application is to be as easy to use as a post-it note, but provide more organization and tracking tools than a post-it note, without getting in the way.

Fundamentally, when working, adding or removing a task must be as easy or easier than writing it down on a checklist, or checking a box; because you aren't just competing with MS Project, Trello, and the like: you're competing with *free* lists, spreadsheets, and post-it notes.

After ClickUp was recommended to me I've spent over a week trying to understand what it is, how it works, watching videos, etc. And yet every time I open it to add a task, check it off, or see what's next, I find myself starting at perplexing menus with no intuitive way to do what I want, and no discoverable hints at how one would.

One particularly awful example is Spaces. You cannot add a task without it being in a Space (which is bad). You cannot add a Space from a draft task, so if you wrote it out, but don't have a space for it, too bad. You have to write it out again after creating the space. What's worse, you can't add a Space from the *Spaces* context! You have to go to the *Discover* context for that, which has an icon that looks more like "Safari".

Who would think "I want to add a basic task. I should click Safari, add a Space, then add the task to that Space from a different menu"?

Nobody would, and I think that's who this app is for. :(

Developer Response ,

Hey, There!

Thank you so much for your honest feedback and review.

You can now create Spaces using iOS on our Mobile application by heading to the Explore tab and then clicking on the plus sign in order to create a new Space!

User experience and feedback is extremely important to ClickUp. Each Friday, we release new fixes, features, and use the feedback we have received to implement new processes for the platform. If you ever need personalized help with ClickUp, please feel free to reach out to us at help@clickup.com and we will be more than happy to assist you.

Thank you again for your review and for being apart of the ClickUp family.

How ClickUp Helped Us Scale from $650K to $2M in Revenue—And Why We’ve Fully Embraced It

We started managing a client’s $650,000 revenue using ClickUp, which scaled to over $2 million over time. Initially, I wasn’t sold on ClickUp, but as we worked closely with the client, guiding them through the platform and holding their hand until they got the hang of it, I began to appreciate its capabilities. The transition was smooth, and as they mastered it, so did we. What started as a tool we used solely for the client will now become an integral part of our workflow. The rich features and customizable options will not only help us manage projects more efficiently but also increase profitability. Now, ClickUp isn’t going to just save us money—it’s actively going to help us make more. We’ve fully embraced it, and it’s becoming a cornerstone of our business operations.

Do NOT get an annual plan!

You can tell a lot about a company when looking at how easy it is to cancel their service. With ClickUp it’s near impossible. They hide the buttons and force you to complete multiple forms to ‘downgrade’ your plan. Want a refund for 10 months of unused service for your entire team on you business plan? Forget about it! They are plain deceptive and evil when it comes to billing related issues. Want to know if you’re being charged for a “guest” a “member” or “limited member” on your account and how much? Saddle up for at least half an hour of agonizing frustration to try to untangle the word salad they have that “explains” how they will charge you without your knowledge, that then their “100% satisfaction guarantee” will not cover. We were with these goons for three years, every single year they jumble the buttons and say the features that you actually need are “coming soon”. Stay away from ClickUp unless you’re in need of frustration, disappointment, and unnecessary headaches and getting scammed in your life.