It was Mother’s Day weekend and my S/O was out of town. I went to watch my grandson play soccer. I thought that it would be fun to have him overnight and we can get some dinner out somewhere. That somewhere ended up to be Crab de Jour located in the Hamilton Mall. In Mays Landing NJ. I went on local flavor I purchased a $15 for $30. It’s so much fun to spend time with My Grandson he’s the 3rd to oldest of 10 grandkids 9 are boys. He’s my Numero Uno and that’s a big reason why I still live in New Jersey. We ordered snow crab clusters and 1/2 a pound of shrimp. By the time I peeled the shrimp ( the shell and legs) he had started to eat over 1/2 of the crab so we ordered more. The $30 coupon was very helpful. It’s very easy to get the deal you add it to your cart enter your CC information and they email the certificate. I keep mine on my phone. Most places will have you redeem it others want to scan it. Of course I tip the amount of the full bill because it’s the right thing to do. It saved me $15 which was great every little bit helps!

In general, the app works well. My issue with the app is the confusing way that my certificates are loaded in my wallet. On Groupon and Living Social they are listed by the purchase date with the option to have them displayed by the expiration date. I’m always using their apps by showing the expiration date in chronological order. That way, I can make sure that I use a voucher before it expires. On the other hand, I can’t make any sense of the way that Local Flavor does theirs. My complaint about the company is that they don’t notify the customers about a closed business or discontinued deal. I just drove over an hour one way to meet a friend and use a certificate in her area, only to find the restaurant out of business. The business next door said that it had been closed for over a month. Guess what? Local Flavor is still selling certificates for that closed restaurant. Customer service has always been great whenever I have been lucky enough to get a person to answer the phone. Voicemail and email have never been responded to. I’m going to be calling every restaurant before I leave the house to make sure that they’re open and still accepting Local Flavor certificates. I suggest that you do the same. One last thing, if you don’t want the server to take your phone, print out the certificate and give it to the server.

I use local flavor deals often. It’s awesome to be able to buy twice the amount of food for half the price. I’ve been introduced to various establishments by using local flavor which has been nice for exploring new options. Using the local flavor purchased certificates has been easy to do. I have had a few challenges when establishments close their doors before I’ve had the opportunity to use the certificates that I may have purchased, but in those instances I’ve been reimbursed by customer service with a credit. I would like it if they had a more accessible customer service department. It is set up so everything is done using email correspondence as opposed to being able to speak directly to somebody by telephone. Overall, I really like using local flavor!

If you like couponing and saving money just like I do, this is NOT the app for you. I have been using Local Flavor for a while and loved it. They do have many great deals to offer. Unfortunately, when a small problem arises they fail to solve it. I bought two certificates for the same restaurant. When I went to redeem the one certificate, it said “already redeemed.” I had just bought this certificate so there was no possible way. The waitress and I then opened up the other certificate and the same thing happened. The page glitched and then said “already redeemed.” The restaurant told me that there was nothing they could do but contact the company I purchased them from. I contacted Local Flavor and they told me that I “definitely redeemed them and that I needed to take it up with the merchant.” They have continuously denied the fact that it is an error on their part and will not refund or give me my certificates back. So now I am down two brand new unused certificates and the money I paid for them. If you don’t want the same thing to happen to you, stay away from this company. It is very disappointing and unfortunate that their customer service team would not work with me and make things right.