Screenshots

Description

CloudTalk is a smart business phone system for support and sales teams.

A flexible solution to fit your needs. Make and receive calls using a powerful call center software connected to your favorite business tools like CRM or helpdesk solutions.
Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and the size of your business.


International numbers
Instantly get international numbers from more than 60 countries.

Advanced integrations
Powerful apps and integrations to make your day-to-day workflow more efficient.

Data-driven decisions
Using advanced call center analytics, your team can measure and improve your communication with customers. With real-time analytics and call recordings, you can live track the performance of your agents.

Emotion Recognition
Improve user and operator experience by means of monitoring and statistics of their emotions during a call.

Advanced Features
CloudTalk is constantly upgrading and improving to meet demands and needs of users.

Flexibility and Scalability
The cloud makes it easier to manage call volumes by quickly scaling up or down to meet demands.

Guaranteed Security
24/7 monitoring, data encryption,anonymization, and data erasing are automatically guaranteed

Access instantly from anywhere
Make and receive calls from the browser on your desktop or using our mobile apps, no matter where you are.
CloudTalk is absurdly easy to set up, you can start handling your calls in less than 5 minutes.

Convenient Billing Model
No expenses incurred by installation. Hardware and licence fees applicable to stand-alone solutions.

Empower your team today!. Sign up for your smart business phone system!

What’s New

Version 3.0.0

We're bringing you a brand new App with major performance an UX improvements. Call notifications now utilize CallKit to make the calling a much more seamless experience.

Ratings and Reviews

1.8 out of 5
12 Ratings

12 Ratings

Dubjays ,

Broken and disinterested

Seems the decent price and nice online interface was just a lure.

App isn’t connecting to my Bluetooth headset. Calls aren’t going through. Can’t sync with my cell phone contacts.

Not for me...

Update: Support tells me their app is in “beta”. I didn’t think that was clear and had I known the app isn’t ready for prime time I think I would have skipped it for now.

what's up today and tomorrow ,

Couldn’t even get my first call to work

I set up my account and tried to call my co-workers extension to run a test, and the call ended immediately upon ringing. Nothing would go through. My settings page wouldn’t load either so I couldn’t look at my account details. While I was on my app, it listed me as “Offline” which made no sense too. Overall, a very poor app and I highly recommended going ELSEWHERE!

synergypro2018 ,

So many features

Looking forward to start testing. Has all the features I need. First set of calls sounds good

App Privacy

The developer, CloudTalk.io, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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