App Store Description
Enjoy a better mobile banking experience with City National Bank. Our new mobile application offers enhanced speed and customization options that cater to on-the-go needs. Easily manage your finances from your fingertips using the following features:
• Customizable dashboard - organize services and see what’s important to you such as transfers, mobile deposits, card management and more
• Organize transactions by adding notes or attach a photo of receipts and checks.
• Easily deposit checks with mobile deposit
• Quickly and safely send money to friends, family or someone you trust with Zelle®
• Set up alerts to monitor activity and account balances
• Make payments to a company or individual with Bill Pay
• Transfer money between your City accounts; or to another institution
• View and save monthly account statements
• Freeze or block your debit card with Card Management
• Correspond with support staff with our Message tool
• Locate branches and ATMs near you
Securing your account is easy, you’ll be prompted to create a 4-digit passcode as an added layer of security. Fingerprint and Facial Recognition is available on supported devices.
• Bug fixes and performance improvements
Ratings and Reviews
Liking the changes so far
I'm liking the changes so far in the app but I'm trying to figure out if my password still expires because in the old app it used to tell you how many days you had until your password expired i'm not seeing that option in this app one thing I wish this app head I would like to be able to activate new debit card within the app instead of having to call a phone number just to have my new debit card activated I think it would be more convenient if I could activate it within the app i'm still trying to get used to the new layout but liking it so far
Developer Response ,
Thank you for your review. Passwords will continue to expire every 360 days. We do not currently show the expiration date; however, this is a great suggestion! We will work to get this implemented in a future enhancement release.
Currently, we do not have the capability for customers to activate debit cards within the app. We understand the convenience this would offer, and will continue to look for options to make this available in the future. Again, thank you for your suggestions. These will assist us in creating an even better customer experience.
Best value is missing
I’m dyslexic so I used to use the City National portal consistently because I could not only verify that I had entered the correct amounts in my transaction book but also do a bank reconciliation. This app is very easy to use and functions very well, except for the balance. I like that it shows everything that’s going on, and all the transactions and so forth, which is extremely useful to me. However, the balance is not a reflection of those transactions, as they appear. There have been times when I’ve actually had to call the bank to get my balance. To me, that defeats the purpose of having the app at all. Further, even they can’t use it for that purpose and have to go to another source. If you can’t reconcile the total of all your bank transactions then all it is, is a list of those transactions. This is useful to me personally, but not much value to the non-dyslexic. If the balance shown is always “wrong”, unlike it was BEFORE this “update”, the best value of the app is gone. Apparently, I’m not alone in this opinion, either. I’ve heard this from many other customers.
I’m having trouble finding things like Photo Deposits, and had a hard time figuring out what to use for password. Will it always be my bank I D #? Or my email. Have to go back on Everything in the papers. You have way too many rules!!!
Maybe I’ll learn in time, but for now it’s frustrating for a 75 year old woman who is fairly computer literate, but admittedly less every day.
Developer Response ,
Hello! Thank you so much for your review! Please call us and tell us more about this so we can fix this issue!!
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- City Holding Company
- 77.3 MB
- Requires iOS 16.0 or later.
- Requires iPadOS 16.0 or later.
- Age Rating
- © City Holding Company