Coast to Coast AM Insider 4+

I’ve been a long time coast insider. I’m also someone that works in tech. So I rely on the app to listen to coast-to-coast because I do not stay up late enough at night. That being said, the app is simple to use and navigate. But the one thing missing on the app that I think would make this an A+ app is the ability to search & filter past shows. On the website you can search past shows by date or by topic which is really nice. An option to filter the shows and search for relevant shows in the app would be a great addition to this app. It also seems the show archive doesn’t go back as far as it does on the website. I can only scroll back to the last month. That is a little bit of a disappointment.

Overall this is a B+ but if the developers implement a simple way to filter the shows then I could be a stellar A+ app.

I wouldn’t sleep at night without coast to coast. I love the app so much. I wish the team had the funding to move to podcasts and part ways with the radio stations finally.

Besides that the app has had its fair share of bugs. It is a new platform for the content so it only makes sense. I have to reinstall the app every now and then because episodes play but there is no sound. I sometimes try to download an episode and it won’t play but will play before it is downloaded. Even a day later a previous nights episode sometimes is still bugged and can’t play. Episodes seem to not continue to the next hour and stop if they aren’t downloaded first. Some notifications stop playback entirely.

I believe episodes should be ready to play immediately after 2am. There is no reason why shows shouldn’t be clipped and uploaded within 10 minutes after the show ends. All of the times could be logged live to go back and slide everything up. Just not sure what’s up with that specifically. Other than that the content is what it’s all about and makes up for issues I have every now and then.

The previous version of this app was extremely basic and really not appropriate for a paid service. The new app, which took a very long time to produce and get to customers, in some ways is better but in most ways is worse. There are more clicks to get to the specific topic you want on a show. I had to uninstall and reinstall the app because it stopped playing audio for all shows, even after rebooting my phone. And most recently two different show segments were playing at the same time. I really think, all things considered, that this app upgrade is a step backwards. It really doesn’t give me as a user anything new that I need, it puts more process between me and the content I want, and it clearly is very buggy. There are a few basic feature homeruns that could have been implemented. It’s like no one actually asked customers what would make their lives easier… They just had some company make a new app without input from heavy users. It looks good but it really doesn’t do anything useful. I have always been a big fan of coast to coast and a paid subscriber. As such, I feel entitled to say that I deserve a better app to consume this content, especially given the finances available to the show in order to produce it. Very disappointing.