Access your Coastal Credit Union accounts quickly and conveniently with our Coastal mobile app. Wherever you are, you can check your balances, make transfers, pay bills, and more.
Here's how our mobile app can help you bank better:
- Pay all your bills, fast and secure, right within the app
- Communicate directly with us with Secure Messaging
- Use Mobile Check Deposit to deposit checks using your device's camera
- Monitor your account balances, transfer funds and view previous transactions from your mobile device
- Make saving fun with our Tap to Save feature
- You've got the power! You can request a statement, place a stop payment, monitor your investment accounts and much more
- Use Tap Balances to access your account balance without logging in
- Open deposit accounts and apply for credit cards and loans
- Use Travel Notices for easy access to your account when you travel
In this release, we've squashed a few bugs and added a link to the login screen that allows members to recover their user ID.
Thanks for being a Coastal member!
Ratings and Reviews
Won’t Work [EDIT: fixed]
Have tried uninstalling and redownloading several times but I can’t get past the login screen. Sits on a spinning wheel for a minute or so then gives a connection error pop up.
Was able to get the issue resolved thanks to a support agent. For anyone else having the issue I had, here’s what they had me do and it worked:
Uninstall the app. Go to settings and delete any extra keyboards that aren’t English US and Emoji. Restart phone. Go back to settings, set language to UK English and add that keyboard to phone. Reinstall app and attempt to login.
Developer Response ,
We apologize that you have experienced this issue. If you are still experiencing this, please call us at 919-420-8000. Thank you.
It’s 2020 people!
Whoever Coastal hired to make this app needs to be fired. That or the person making the decisions on how the app should run is stuck in the dark ages. This app is absolutely horrendous. The graphics and functionality is 10 years old and it still doesn’t have the update for FaceID. It’s mind blowing that a bank of this size can’t get it together. I legit have wanted to leave Coastal simply because of this app. My personal bank account will not be moving due to this app. Currently looking for a new bank for business account.
Edit. The update is still unbelievably slow and light years behind everyone else. The check deposit works 1 out of every 3 times. I have to close the app at least twice for it to work and the stupid recaptcha is one of those that you get wrong one time and locks you out. I waited this long and it didn’t deliver. Time to move to a new bank. ALSO. Be careful of these reviews. Some came out of nowhere and I’m not so sure they are real. Look how many 1-3 star reviews there are. How can this have 5 stars??
Lots of great features, but…
The only reason I give it four stars is because I’d love for the bill pay function to be more robust on the mobile app. Also, the functionality of that system was actually made worse with the new system rollout. Users used to be able to set a particular account (joint checking, maybe your kid’s checking account, or another account set up for someone’s business) from which the money is withdrawn for EACH payee. Now, that functionality has been removed so each time you go to pay bill, you have to be careful and make sure you’re withdrawing the money from the correct account. This has burned us several times.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Coastal Federal Credit Union
- 52.3 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, French, Spanish
- Age Rating
- © 2019 Coastal Federal Credit Union