Columbia Association, Inc 4+

The app seems to have designed with zero usability testing. I’m not sure if there is a single thing provided within the app that isn’t easier to do outside the app (website, calling a CA location, or going to a CA location, to get even something simple done). In particular, it would be nice if there were a way to see classes and to make reservations. There seems to be an intention to make that possible, but I don’t see a way to do it. The app also very awkward to use even in its featureless state.

I only use the app to make lap lane reservations at the Supreme pool. Generally works ok but about once a month the “Bookings” page is inaccessible, and I have to delete the app and reinstall it to fix the problem. Also 2 suggestions: 1)when saving the lap appointment to the calendar it would be nice to also add the lap lane assigned; and 2)when selecting the date it would be nice if the pop-up schedule included the day of the week (in addition to the date)-sometimes I forget what day I’m looking at (ok I’m old, lol!) I haven’t used the app for any other purposes so I can’t comment further.

This would be a great app if it worked it had any of the features that you need but it doesn’t it might as well be a blank blue screen because that’s really all you get. I should have been skeptical when all the reviews were bad but I thought they would have fixed something to make it useful but I was wrong. I deleted the app within 10 minutes of download and will not be trying again.