iPhone Screenshots

Description

The City of Columbus has released a free mobile application allowing area residents enhanced access to city and community resources. The app puts City Services at the fingertips of residents and visitors.

The app uses many integrated technologies, such as GPS for location services, RSS for City News Feeds, and has an entire Social Media Center providing access to Twitter, Facebook, and YouTube information. The app includes four mayoral initiatives to help city residents: My Neighborhood, Get Active, Get Green, and 311.

The My Neighborhood campaign allows residents to easily access COTA bus schedules, view Capital Project information, learn about Neighborhood Pride areas and events, view Health Inspections of area restaurants, markets, pools, spas, and tattoo parlors as well as various information.

The Get Active initiative enables residents to access information about parks, community centers, golf courses, pools, sports facilities, schedules and standings, learn if your game is rained out, view an events calendar, park and trail guides, and read tips from prominent community members on healthy eating and exercise.

The Get Green initiative encourages sustainable behavior with environmental facts and pointers in addition to information on what restaurants, business and non-profit organizations are GreenSpot members.

The app also includes a 311 service center submission section where residents can submit and check on the status of service requests from their mobile devices. In addition, residents can enter their address in the settings to customize the app to send push notification about trash, recycling, and yard waste days. Additional push notifications are available for those who wish to receive News and Alert information.

This app is one piece of the foundation of a strategic mobile program for the City of Columbus. The myColumbus app is focused on improving city-to-resident communication and making public services more accessible and engaging to residents. Since its launch in 2011, the City of Columbus, Department of Technology has been recognized as a 2013 Honors Award Laureate by ComputerWorld magazine, won the 2014 CITE Award for Best Customer App, and the progress on the app helped Columbus win the title of The Most Intelligent Community in the World in June of 2015.

What’s New

Version 2.19.6

Major stability enhancements- resolved several crashing issues. General performance improvements with the responsiveness of the user interface. Updates to accommodate the most recent operating systems and mobile devices.

Ratings and Reviews

3.1 out of 5
7 Ratings

7 Ratings

Huggums5 ,

The app crashes

When trying to submit a request for yard waste that was not picked up the app crashes when I try to submit my request.

ArcticRain ,

Missed Notification

One of the things I depend on in this app is a notification on Trash Day. This is because all our trash days move around due to holidays. This week I received only a notification for Recycling on Sunday night and ZERO notification on Monday night for my trash day TODAY. Just heard the truck go by and realized I missed trash day. You seriously need to fix this!

dave256 ,

shouldn’t ask for location each time is launched

I use the app to check the trash day (which requires you to enter an address in the app) so it shouldn’t tell me it needs me to enable location services every time I launch the app.

The navigation needs a cleaner design as I wouldn’t expect to find trash under “personalize.”

App Privacy

The developer, City of Columbus, Ohio, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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