The City of Columbus has released a free mobile application allowing area residents enhanced access to city and community resources. The app puts City Services at the fingertips of residents and visitors.
The app uses many integrated technologies, such as GPS for location services, RSS for City News Feeds, and has an entire Social Media Center providing access to Twitter, Facebook, and YouTube information. The app includes four mayoral initiatives to help city residents: My Neighborhood, Get Active, Get Green, and 311.
The My Neighborhood campaign allows residents to easily access COTA bus schedules, view Capital Project information, learn about Neighborhood Pride areas and events, view Health Inspections of area restaurants, markets, pools, spas, and tattoo parlors as well as various information.
The Get Active initiative enables residents to access information about parks, community centers, golf courses, pools, sports facilities, schedules and standings, learn if your game is rained out, view an events calendar, park and trail guides, and read tips from prominent community members on healthy eating and exercise.
The Get Green initiative encourages sustainable behavior with environmental facts and pointers in addition to information on what restaurants, business and non-profit organizations are GreenSpot members.
The app also includes a 311 service center submission section where residents can submit and check on the status of service requests from their mobile devices. In addition, residents can enter their address in the settings to customize the app to send push notification about trash, recycling, and yard waste days. Additional push notifications are available for those who wish to receive News and Alert information.
This app is one piece of the foundation of a strategic mobile program for the City of Columbus. The myColumbus app is focused on improving city-to-resident communication and making public services more accessible and engaging to residents. Since its launch in 2011, the City of Columbus, Department of Technology has been recognized as a 2013 Honors Award Laureate by ComputerWorld magazine, won the 2014 CITE Award for Best Customer App, and the progress on the app helped Columbus win the title of The Most Intelligent Community in the World in June of 2015.
1) Easier updating of your GreenSpot progress
2) Better navigation features for MyColumbus web content
3) Fixed 311 Container Repair Service Requests
4) Fixed Notification Issues
Due to Store limitations this application will work best on IPhone 6 or above.
Upgrading your device to a current version will make the latest features available.
Ratings and Reviews
Columbus, why are you advertising this app on your website? Are you proud of it? Proud that you “have an app” with a couple features that kind of work sometimes for a few people? You should probably either get serious about it or get rid of it. The correct answer is to get serious and commit to investing in fixing and maintaining it, but it’s less embarrassing to have no app than it is to advertise an old broken app that you gave up on. Respond if you would like me to tell you about some of the things that aren’t working.
This is great that Columbus has this resource, but from a visual standpoint this is really bad. Being on the iPhone, this app needs to be functional AND visually appealing.
Let's start with the fact it is not optimized to view on an iPhone 4. The app icon, the graphics in the app, buttons, text, etc all are pixelated or fuzzy. The graphics need to be crisp and sharp, not blurry.
There is also no consistency. Button sizes, button colors, font choices, font colors, layout, etc. Eveything is inconsistent. It's almost like different designers worked on different sections without collaborating.
For me, this is a visually unappealing & confusing app. This app should be better. If I were looking to buy a home, the home could have the features and amenities I want, but if there's trash laying all over the floor, I'm not buying.
UPDATE: I've upped my rating to two stars because the app does offer excellent features. I would like to add though that I KNOW Columbus has the companies and designers to produce a top notch looking mobile app & UI. This is not horrible by any means (it's not "trash" as my analogy above states), but it does not represent the growing and strong design & art businesses & communities here in Columbus and IMO doesn't create a good first impression of Columbus.
Its Good…..with a catch
Seems to be a backend issue with 311, sometimes it will sit there submitting, and the only way you know it was submitted was later that day or next you get the 311 email with the Service Request. Also it throws up a error that there is no Service Requests under a email, when there is 5 years worth of 311 calls to pull. Needs to be expanded to permit any and all 311 issues, and require photo proof for some that could be spammed. Also the departments need to actually look at the pictures submitted with 311 vs closing the Service Request as "No Cause for Action" Yet there is a picture showing you what needs done, so go out and look!
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- City of Columbus, Ohio
- 104.1 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © City of Columbus, OH
With Family Sharing set up, up to six family members can use this app.