TGH Virtual Health 17+
Tampa General Hospital
Designed for iPad
TGH Virtual Health connects you with a medical expert on your smartphone, tablet or computer 24/7/365. Within minutes, you’ll be connected to a provider who will listen and treat your medical concerns. After the visit is complete, any needed prescriptions can be sent directly to your preferred pharmacy.
It’s convenience without compromise.
TGH Virtual Health can diagnose, recommend treatment and prescribe medication for a number of adult and pediatric non-emergency conditions including:
• Sore throat and stuffy nose
• Cold and flu symptoms
• Poison ivy
• Pink eye
• Urinary tract infection (UTI)
• Respiratory infection
• Sinus problems
• Ear infection
HOW DOES IT WORK?
Request a consult: open the TGH Virtual Health App and choose to request a consult. This can be done from wherever is most convenient for you; no need to travel anywhere when you aren’t feeling well. Provide your medical history and pay for your visit with a credit card. OnDemand urgent care visits are only $49!
Talk to a medical expert: With short wait times, within minutes, a state licensed provider will review your medical history and contact you to begin the consult. Consults have no time limit and you can speak with the provider for as long as you need to.
After your visit: After discussing your medical symptoms, the provider will answer any questions and recommend next steps for treatment. If medically necessary, a prescription can be submitted directly to your preferred pharmacy.
As a member of TGH Virtual Health, you can:
• Talk to a provider anytime, anywhere
• Create and update your medical history
• Update personal, contact, login and billing information
• Utilize Apple Health integration to enable your provider to provide a better diagnosis
For more information, you can visit www.tghvirtualhealth.org or call 855-756-8708
Enhancements and Bug Fixes
Ratings and Reviews
The app, while seeming to be helpful, has never linked to my MyChart account and only ever gives error messages before looping through the same login/app connection attempt over and over. It says i have it linked but not once has it worked.
finally logged in by creating a separate account. Tried to make a connection and after getting all my billing info and personal info, waited at least 30 mins to ‘connect to a provider’ when suddenly I get an alert saying they ‘missed me’ and have a nice day. If you ask me this is a total scam.
Staff is horrible - do not recommend
I used this service 9 days ago and had a pleasant experience with Victoria. I used it again, it tried to use again, today and received the worst service from Elizabeth “Liz” Mulvey. Given the nature of the service, I clearly don’t feel well, and she kept asking me the same questions before we could even get started. She laughed said she’s “trying to help” - which was not the case. Horrible bedside manor. I asked if I could use another doctor on site. I received a call back notifying me that Liz refunded my visit but I had to go back through the app to schedule another - why couldn’t Liz have told me this? Then I ask to speak to a supervisor, I was told they didn’t have one. When I pressed for the woman on the phone’s name she refused to give it to me. Finally she told me “Kayla” and when I asked for her last name she pressed asking why. I asked her again and she hung up on me.
I do not recommend this service AT ALL given my back to back horrible service. They made it very difficult especially when I’m sick.
Kimberly Grill Do
Highly recommend Kimberly Grill my first experience was my primary care could not see then cancelled an appointment so they set a virtual call with Kimberly Grill she was vary good with making me feel like I known her and on top of helping me with my medical issues . Can not express how she made you feel really liked her . Not to mention wanted to let her know how I felt the next day.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Florida Health Sciences Center, Inc.
- 185.5 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
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