Comcast Business 4+

This app has been great for me and being on the go! With the latest update, I can no longer get notifications. Now I never know when I have new voice mail?! I have to go in the app and see if I have voicemail. This is taking up my time to stop what doing every 20 to 30 minutes to check. When before I would simply get a notification pop on my phone. PLEASE fix this....
*Thank you for responding to my review! That goes along away and Comcast spent a lot of time trying to help me resolve my issue. I did end up getting a new phone and spent a great deal of time at Apple. With all that had been done. I still can’t get notifications? It is only seems to be an issue with my phone?! Maybe something happened to it when I did the update. It works fine on others who have the same phone as me. Hopefully your next update will be soon and this issue will go away for me.

Hello, Maillet97! We confirmed that notifications are working within our latest version and the issue could possible be tied to your account. Would you please reach out to digital_mobile_development@comcast.com so that we may help you directly? Thank you for your patience in this matter.

I’ve written reviews, I’ve emailed Comcast, I’ve called Comcast. Nothing. Frustrating. 1. Badges on iPhone do not show up on the app, to tell you missed a call or that there’s a voicemail. You have to open the app constantly to find out. How is that efficient comcast?? 2. When someone calls your business line, your phone displays the callers number only. You don’t know it’s a call from a business customer, or from Comcast UNTIL you answer the call. Then if it’s from your Comcast #, you hear “to answer press any key”, or something like that. You have no clue if it’s a spam call to your cell phone or a business call through Comcast. All this technology and were stuff with this horrible system. Why can’t the business app system show a specific number as caller idea so we can save it in our phone, as “Comcast Business Call” or something. You have the technology, Comcast!! We will not be renewing with Comcast. We’re tired dealing with this. Once Comcast gets your business they make zero effort to improve their services. They just keep billing you higher and higher each year while services suffer. And don’t get me started on their monopoly in PA. And what’s with us getting a new sales rep every 2 months?? It always feels like we’re being scammed because a new rep reaches out 5-6 times a year and claims to be our new rep, and you literally forget who your last one was. Crazy.

Hi, thank you for reaching out. We’re sorry to hear that you’re experiencing an issue with the app. Please contact us at CBMA_feedback@comcast.com with details related to the issue so we can work toward a solution.

The app here is a fraud because you cannot make and receive calls from the application the feature just simply does not exist and Comcast and the advertisements in the pictures in this App Store show that you are able to make and receive phone calls and manage your phone features from the application which is all of fraud and a lie and it this point is false advertisement don’t get me started on Comcast other issues but for this particular issue this is going to be the reason why we cancel the phone portion I am so disgusted with this app at this time we’ve been fighting with customer service all day. While they sit there and tell us you can answer calls and make calls from the app you can do all of these things from the app just like it says I find that to be an extreme lie because you simply cannot the section of the application to do that does not exist. You think I’m ignorant to you I’m not ignorant you people are extremely ignorant to think that all of this is legal cell people of service and tell them they have features that they don’t have the app simply does not offer the developer up to be ashamed of them self for putting together an application with such lies and deceit and fake reviews stating that they can make and receive calls and how intuitive it is that’s all a farce and it’s all a giant lie.

Hi, thank you for reaching out. We’re sorry to hear that you’re experiencing an issue with the app. Please contact us at CBMA_feedback@comcast.com with details related to the issue so we can work toward a solution.