Comfort Link 4+
Ariston SpA
Designed for iPhone
-
- Free
iPhone Screenshots
Description
With Comfort Link you manage your home heating and water heater.
Would you like to be able to set your home or water temperature anytime, anywhere, with a simple touch?
With Comfort Link you can control your boiler, heat pump, hybrid system or water heater in a simple and intuitive way through the app or your voice.
By connecting your product you can check energy reports, save up to 25% and get advice on how to optimise your consumption habits*. More benefits for you, more benefits for the planet!
If the product malfunctions, the app alerts you immediately. You'll never have a cold home or shower again!
Furthermore, with Comfort Link**, your service centre can provide 24/7 assistance, monitor the product and intervene to solve any problems, even remotely!
*For heating: comparison between a conventional boiler without programmable thermostat or with constant temperature programming and a condensing boiler with automatic mode, external sensors and control through the Comfort Link app. The savings forecast is based on the average annual consumption for a single-family house of 100 square metres with energy class F radiators located in Milan
Comparison between a mechanical round electric water heater with 80 l capacity always on and a Velis EVO Wi-Fi or Lydos Wi-Fi device with 80 l capacity with weekly scheduling thanks to the Comfort Link app. Use case: 4 showers a day, 2 in the morning and 2 in the afternoon. PLUS 8% as declared in 'Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions'. Brussels July 2015
** Paid service available only for heating products
What’s New
Version 5.7.4
- New electric water heater model supported
- General app improvement and bug fix
Ratings and Reviews
Just doesn’t work
This app doesn’t seem to work or do anything at all. I had to go through the WiFi setup on the water heater a half dozen times - finally it said it is complete. However the app just says “The product is online but we are still gathering the information needed to open the homepage.” It has been stuck in this state for over a day.
Developer Response ,
Dear User, thank you for your feedback. We are sorry that your experience with the app is not optimal, write to us at info.connectivity@aristonthermo.us, our team is always available for any clarification. Best regards, Comfort Link Support Team
Works, but very complicated process to connect American Standard HPWH
I think the American Standard product manual is just wrong and the app’s instructions are way too vague. The following may only be relevant to American Standard HPWH: Before trying the app, the water heater needs to be in “AP” mode. The manual says “hold down” the + and - keys for five seconds, but really you need to press them together, repeatedly, a few times. Then, disconnect your phone from your home’s WiFi network and connect it to “Remote GW Thermo”. In iOS Settings, turn off Cellular Data permissions for Comfort Link. That way, Comfort Link will actually have to connect to the water heater, which it wouldn’t otherwise for me. After you put in your home’s WiFi info, you might have to turn Cellular Data permissions back on again so you can complete the registration process. Even after you have successfully registered the water heater, connected it to WiFi and to Comfort Link, it may still take an hour for Comfort Link to load any data from the water heater. In the end it works, but this process is ridiculously complicated and undocumented in the manual.
Developer Response ,
Dear Customer, We are sorry to hear that you are not having an optimal experience with our app. Our team is available to assist you at info.connectivity@aristonthermo.us Best regards, Support Team
The app is working fine
At the first app startup after connecting my Am Standard HPW to my home WiFi and adding it to the app, it took a couple of hours to get past the message “product is online, but we are gathering all the information needed to open the home page”. So be patient, it will eventually load and the app will be functional. The scheduling options are excellent. I can’t yet speak to the accuracy of the temp readings or power consumption. It’s great to have wireless access to the heater which is down in a subterranean machine room below the house.
Developer Response ,
Dear User, thank you for your feedback and rating! For any clarification our team is always available at info.connectivity@aristonthermo.com. Kind regards, Comfort Link Support Team
App Privacy
The developer, Ariston SpA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Ariston SpA
- Size
- 171.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Catalan, Czech, Danish, Dutch, French, Galician, German, Greek, Hungarian, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Ariston Spa
- Price
- Free