Commbox 4+

CommBox for iOS quickly connects customer service, support and sales teams to a unified agent workspace for managing all customer communications across channels: Facebook Messenger, SMS texting, WhatsApp Business, Google Business Messages, Instagram, Telegram, email, SMS, video, voice, and more. CommBox studio allows users to create customized AI chatbots that support human efforts, and track business performance with real-time dashboards and reports.

CommBox Autonomous Communication Platform - Where Efficiency Meets CX

Omnichannel communication, robust automation, and powerful BI in one AI-powered platform:

Unified agent workspace for managing customer engagements across digital and social channels, backed by AI and a built-in knowledge base.

Automation studio designed to create AI-powered chatbots and workflows that streamline business-critical processes such as automating your repetitive queries and tasks through self-service.

Apps and integrations that connect via API to your CRMs and operational systems.

Real-time dashboards and reports that provide actionable insights gleaned from monitoring multiple strategic KPIs on any aspect of your customer communications.

Automated outbound campaigns to reach your customers through WhatsApp promotional messages.

Help center with resources and guides to help you maximize the use of CommBox and enhance the customer experience.