Community by myQ 4+

I don’t know why there has not been a separate post informing the residents of this app. It may have been buried in the Smart Rent information, but no one I know made it that far! I was trapped in the stairwell when I didn’t have to be. Please send out a community wide email so that tenants don’t have rig the doors so that they can get back into the building which unfortunately allows people who do not belong here access. If you belong here, a resident will be able to open a specific door to allow children, girlfriends, friends etc. a way to get in.
As a resident, I’m here to tell you that other residents are clueless about this extraordinary feature. I wasn’t feeling the Smart Rent installation, but now I am understanding just how deeply it changed the experience of living here.

Good Morning! Thank you for sharing your experience! We are so happy that myQ Community has made access simple for you and your visitors! I would like to learn more about your community and how we can help the other residents that don't have access. I am reachable at customersucces@liftmaster.com. Look forward to speaking soon. - Albree Perez, Community Customer Success Manager

When our HOA implemented this system to reduce expense associated with having guards at the front gate I had concerns about the change. Since the I have come to accept and even appreciate the efficiency of this system. It has worked well with the RFID tags placed on our vehicles and has been great when visiting with a rental car. So far it has exceeded my expectations. I will say, however, that when relying only on a cell phone to enter, I am a bit concerned that forgetting my cell phone will create an issue. The ability to use the kiosk to “phone a friend” helps alleviate this concern. So far so good. At this time, in the infamous words of “The Monkeys”, I’m a Believer!

Thank you for the 5 star review and testing out the myQ Community app. We love hearing this type of feedback! If you need anything or have any future recommendations, we are reachable at customersuccess@liftmaster.com. -Albree P., myQ Community Customer Success

overall, I believe the complex is really looking good. The maintenance guys do a wonderful job and they’re on point the only issue that I can think of that could be easily fixed is the TVs in the gym all that needs to happen is to go to Walmart and get two $10 antennas HD antennas and plug those into the TVs and he would have up to 50 channels which would also give you the local channels off air for free and that way on the weekends when there’s sports on people who are working out to watch their games otherwise everybody seems to be doing a great job

tomt

Hello Nancy, welcome to the myQ Community family! We love that you are enjoying the upgrades in the community. If you ever need anything, we are available at customersuccess@liftmaster.com to support any questions regarding the app features! - Albree Perez, Community Customer Success Manager