Community First Credit Union brings Mobile Banking to your mobile device. Convenient features include:
• Balances- view account balances and transaction history
• Transfers- transfer money between accounts
• Mobile Deposits- deposit checks securely from your smart phone (upon eligibility)
• Payments- pay bills and view recent payments
• Locations- find nearby branches and ATMs based on your location
• Contact us- view our contact information
Community First’s Mobile Banking is FREE and Secure. Access your account information securely anywhere you are with your smart phone.
• Attachments in Secure Messages
• Improved Loading Screens
• Minor Bug Fixes
Ratings and Reviews
I've used the C1 app since it first launched and I have been a member for years. Everything that I want to do to manage my account using my phone is located in the app. I remember experiencing a few hang ups when the bank first launched its mobile banking, but the app actually continues to IMPROVE.
Through the recent upgrade I have actually experienced zero issues and I have been using the updated app, like making transfers for instance, with zero issues as well. I love how streamlined the new version is with everything I need in the drop down menu on the left, my accounts are front and center when I first log in, and anything extra I want to look at is in the "More" section, which so far I haven't needed to use.
I like that I can log in with either my fingerprint, passcode, or account ID and password to login. Also, with the upgrade it doesn't log me out as quickly as it did before so I can switch apps and be working in my calculator app and still go back to my C1 app without having to keep logging in. It gives me a few more minutes to work than I had before-- that is a plus for me. If I want to log out right away I can obviously just hit "log out" in the menu.
So far, great app! Totally convenient and I am happy!
Good except for one major issue
I’ve liked this banking app. It’s one of the main reasons I decided not to switch back to another popular bank I have an account with. But for the past three months, the app has not worked to allow me to pay on my credit card account. Normally I could select the MAKE A PAYMENT option in two different web pages within the app and it would allow me to transfer funds from my checking account to my credit card. But no more. Once I select the MAKE A PAYMENT option it now shows background coding on the next webpage where I enter all my info. It acts as if it’s going to take my info but it never finishes the transfer on the last webpage. I have told customer service reps over the phone a few times. And each rep keeps telling me the the issue must be my app and to download it. I have the latest app version so it won’t let me download it again. So I’ve done everything on my side to make it work and it still doesn’t work. I’m tired of calling the bank and waiting forever just to ask them to transfer the funds for me. In this day and age thesis issue should have already been fixed a few months ago.
A couple things I like about the app. It allows you to change the name of your savings accounts for tracking purposes. It also allows you to change the reason why a transaction was made.
Easier menu access, mobile deposit doesn't work
The new look overall is a good improvement, although I agree with other reviews that it is less private; immediately upon logging in, your account balances are visible. I prefer the old, more private, option of clicking on the account to see the balance. The new menu is good as well. I have had a lot of issues with the mobile deposit, though. I've had one success, another fails to accept the images (even despite trying a dozen or so times with new images each time), and my most recent that is printing this review won't even let me select an account to deposit to. Clicking to add account just takes me to a page that looks like an error and only says "add account" with no ability to click. I've restarted the app, logged out and back in, no luck. It's frustrating since I am not in FL and thus need to travel far out of my way to visit a partner branch to deposit in person. I wish there was some way to get help on the app but I can't find the option. Definitely wish we could have the more stable prior version back.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Community First Credit Union of Florida
- 52.3 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Spanish, Traditional Chinese
- Age Rating
- © Community First Credit Union of Florida
With Family Sharing set up, up to six family members can use this app.