ConnectMe Agent Video Chat 17+

Video Chat Desktop Control

2ConnectMe Limited

    • Free
    • Offers In-App Purchases

Description

Share your Mac OS screen, desktop keyboard mouse control during text, voice & video chat with remote service staff. Build advanced chat platform for business executives.

2ConnectMe provides all the advanced digital tools to perform online services
- video, voice, chat, screen sharing, co-browse,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.

The most effective chats with voice, video & screen share
2ConnectMe supports agent and visitor having text, voice, video and screen share simultaneously. Communications have never been such convenient before.

Remote control of customer keyboard mouse during live chat
With “ConnectMe Customer” app in Apple Mac App store gets installed on customer desktop, you can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats.

New Business from hidden identity anonymous chat
Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymous never knows who will answer his chat.

Never miss client payment with Timer duration based charges scheme for online service provision
Automatic Charges method is specifically designed for agent to provide service provision with charges. It lets 2ConnectMe to determine the final charges according to the actual duration of the chats. It relieves the burden of agent from issuing invoices to clients.

Solved common issue in failure to charge customers at the end of online service
You have spent a lot of time in performing your service online. The customer may suddenly go offline and quit from your website or your app. All your efforts having been spent earns NOTHING.
2ConnectMe ensure you would get paid from customers.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.

White label builds your own brand and establish customer trust on your business
Replaces almost all “2ConnectMe” brand in the app user interface by your own brand and works under your custom domain.

Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution. We build out of box solution / effortless integration to different website platform such as WordPress / Shopify or any other normal HTML pages.

Promised the most efficient contact center operation
2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build.
- Out of box contact form with prebuilt fully customisable contact form.
- essential functions such as skillset based agent chat distribution, last connected agent.
- free you from office hour settings of each agent by means of automatic forward customer chats to emails whenever agents are engaged.
- detail agent online activities monitoring.
- support agent works in normal browsers or App from Apple Store.

InApp Purchase Subscription
BASIC Membership (1 Month, 3 Months, 6 Months, 1 Year - Auto-renewal)
- Unlimited multiple chat rooms.

InApp Purchase for Growing Business
- Consumable 500 connected chats with expiry date of 1 year.

Payment Term
Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.

Terms of use
https://www.2connectme.com/index.php/terms-of-use-ios-app/

What’s New

Version 1.0.1

- Support zoom in and zoom out of customer desktop screen while agent remotely controlling the customer computer screen.
- Support new soft-keyboard on agent service staff app. The soft-keyboard empowers agent service staff to have direct typing on the remote customer desktop.

App Privacy

The developer, 2ConnectMe Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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