The Connexx Smart Direct App gives you effortless hearing tailored to your individual lifestyle. It does more than enable direct streaming, it also sends information to your hearing aids for the best possible hearing while you are on the move, ensuring your relaxation and safety whatever comes your way.
The Connexx Smart Direct App enables the patient to personalize a Rexton Hearing Aids with the following functions if configured by a hearing care professional:
Hearing Aid System Sounds
Compatible Hearing Aids:
Rexton Emerald, Stellar & Mosaic 8C series
Kirkland Signature 8
Kirkland Signature 8.0T
PLEASE CAREFULLY READ THE MANUAL OF THE HEARING AIDS BEFORE USING THIS APP.
Sivantos GmbH, Henri-Dunant-Strasse 100, 91058 Erlangen, Germany
Version 2.3.6 (723)
The 2.3.6 Version provides besides improved bluetooth pairing a set of hearing lessons that helps the user to improve his hearing success.
Ratings and Reviews
Needs some refinement
Used with Kirkland hearing aids. The best part is the ability to pair with phones and use Bluetooth. I also think the app need refinement as suggested by a reviewer. Mine also went in demo mode but I’ve since corrected. It would be nice to make adjustments and have them stay until changed. Once you power down the aids, adjustments go back to a generic setting. For instance I have to use reverb reducer and everytime I power up, I have to choose reverb reducer. It would be nice if the sound quality settings would stay as chosen. They disappear once I choose reverb reducer or choose anything else.
Also there’s a place to rate your experience but exactly what do I do with that? So no feedback from the app itself.
It’s a good product and I rarely have connectivity issues but it’s limited.
Amazing hearing aids and app
I am using this app with Costco's Signature 8.0 hearing aids. I was blown away by my iTunes streaming music directly to my hearing aids directly from my iPhone 7+. The sound clarity and bass is hard to believe when you first hear it. You can even use iOS’ sound equalizer to output sound tuned to your particular preference. I have this app and the hearing aids enabled on both my iPhone and my iPad, and I can move back-and-forth between devices simply by disabling Bluetooth on the device I am leaving. The sound is not 100% perfect because sometimes I get crackling and pops in the hearing aids when streaming Music or podcasts– not frequently but often enough that I would like to find the cure. There doesn’t seem to be a pattern for when this occurs. Searching the internet indicates the problem might be with my iPhone 7 Plus – the technology built into this iPhone may not be completely compatible. I was using Google Maps the other day and was surprised to hear the GPS directions coming in over my hearing aids. It’s also nice to control music or podcast volume using the iPhone’s volume controls, and you can even use iOS to change the sound output balance when needed from center weighted to heavy in the left or right hearing aid. I am almost deaf in my right ear in certain tones and the ability to hear clearly is amazing. Last night I was hearing birds chirping in nearby trees which I’ve never heard before.
I’ve had my hearing aids for two months. Bought them from Costco. Hearings aids work fine in spite of this app. Three times now I’ve had to go back to Costco with problems. The app is initially in demo mode. Costco personnel paired my hearing aids to the app. Three weeks later it was back in demo mode. They blamed the Apple update so they repaired them for me. I tried before I went to Costco but had no luck. I didn’t know and didn’t fine in instructions to turn demo off at the bottom. So now the hearing aids were paired. But two days later they were back in demo mode and there was no Apple update to cause the problem. So I have to repair them if I can. Other problems I’ve encountered in the two months I’ve owned them include left hearing aid cutting in and out, problems with Bluetooth connectivity in my 2017 Cadillac, and people complaint they can’t hear me when I’m talking on the phone with the hearing aids connected to the phones speaker. I’m ready to give up and return the hearing aids to Costco under there 180 day policy. Someone needs to fix this app, most of the reviews are terrible. I wonder if Costco is reading these reviews.I can’t believe they’d let this continue. Fix the app please.
- Sivantos Pte. Ltd.
- 119.8 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Frequent/Intense Medical/Treatment Information
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 Sivantos Pte. Ltd.
With Family Sharing set up, up to six family members can use this app.