Consumers Credit Union - M‪I‬ 4+

Love the New App!

The new app is definitely going to take some getting used to, as some of the features have moved around and there are a few new features as well, but over all, I really love the new app! The organization is great and I love that I get the chance to review every transfer or payment before I make it! The last thing I want to do is accidentally add an extra zero or switch a couple numbers around. It really gives me peace of mind to be able to double check that I entered everything in correctly before confirming the transaction. I also really like how easy it is to see everything for my credit card: balance, rewards points, etc. We use our card quite a bit for rewards, so it’s great that we can see the details for the card pretty much at a glance!

Developer Response ,

Thank you for the review!

Got Rid of Great Features, UX much poorer

When we switched from a big bank to CCU their app was one of the highlights of the switch. The widget that allowed me to view my balance without opening the app was one of my and my husband's favorite features. The app was also easy to navigate and had not too many features clogging it up. Unfortunately, the update has removed many of those highlights. The widget had been removed, the login is often buggy and seems to go down a lot more than it used to. Transferring money between accounts has a lot more steps and is more confusing than it used to be. My biggest annoyance is how the accounts will switch places on the main screen based on which one has the lowest balance, it would be so much easier to see what is what at a glance if they stayed in one place.

I'm giving this three stars and not lower because I believe CCU cares about its members and I hope they will take this review under advisement and review with their development team.

Developer Response ,

Thank you for the review! We do care about your experience with the app and we are working to create updates with new features (the widget is popular!). We will release updates as we go. Again, thank you for your feedback. We truly appreciate it!

Usefulness

I personally love the Consumers Credit Union application. It makes checking my accounts, transferring money to another member, or even paying a bill extremely easy!! The greatest thing about it is all of your business is done in a matter of, literally, seconds. I use this app almost daily just to make sure my electronic account matches my written records. I recommend to anyone who has an account with CCU, that they use this app.