Convenient Care Now by HackensackUMC lets you connect securely with a doctor via video in minutes on your computer or mobile device. Register with Convenient Care Now in advance of an appointment. When scheduling an appointment, you may choose among a select group of board certified physicians.

Although recommended, Convenient Care Now is available with no pre-scheduled appointment 24/7 so that you or your loved ones can get the care you need, without leaving home.

Conditions we treat include:
- Bronchitis
- Cough
- Sinus infection
- Sore throat
- Urinary tract infection
- Vomiting
- Diarrhea
- Fever
- Pinkeye
- Flu
- Sprains and strains
- Cold
- Respiratory infection
- Headache
- Depression
- Anxiety
- Weight concerns
- Smoking cessation

If appropriate, your doctor will prescribe you a medication that will be sent to a nearby pharmacy of your choice.

If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

HackensackUMC takes your privacy very seriously. Your visit with the doctor is secure and HIPAA compliant.

HackensackUMC, a nonprofit academic, research and medical center, is the largest provider of inpatient and outpatient services in New Jersey.

Founded in 1888 as Bergen County’s first hospital, this 775-bed facility is the flagship hospital of Hackensack University Health Network. It was the first hospital in New Jersey and second in the nation to become a Magnet® recognized hospital for nursing excellence. HackensackUMC is the Hometown Hospital of the New York Giants and the New York Red Bulls, and remains committed to its community through fundraising and community events.

HackensackUMC ranks among the best hospitals in the nation and enjoys numerous clinical, research and academic affiliations with world-renowned partners.

If you use Apple Health, you can choose to share your health information such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information and respiratory rate, with the provider during your virtual video visit.

What’s New

Version 11.4.301

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

Ratings and Reviews

4.7 out of 5
49 Ratings

49 Ratings

marleyjess98 ,

Love it!

Very convenient app for those of us who’s schedules don’t allow for routine visits, the doctor I spoke with was very nice and attentive, the visit was very to the point which I can appreciate, will definitely use again

Kmcnic12 ,

Very pleased

The process is very easy, the doctor I spoke with was concerned about my condition and gave me very helpful advice for my condition. Will use again as necessary.

Pete's rating ,

The best

As a mother of two children stuck in my house with a husband that is never around to watch them this app was a Godsend!!!! Thank you!!!!!!


Hackensack university medical center
174.6 MB

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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