COPC MyChart +4

Name: COPC MyChart
Rating: 4.2 (447 reviews)
Author: Central Ohio Primary Care

Central Ohio Primary Care

- 4,2 • 447 avaliações

- Grátis

Descrição

COPC’s MyChart offers you quick and easy access to your COPC medical record. With MyChart, you can:

- Communicate with your care team through messages, prescription requests, and e-Visits
- Review your medical information, including upcoming appointments, tests, and procedures, lab and imaging results, medication and immunization history, and After Visit Summaries
- Schedule and manage appointments with your provider
- Review and pay your bill online

COPC’s MyChart integrated with Apple HealthKit so that you can upload information to your medical record.

18 de mai. de 2024

Versão 10.8.5

Miscellaneous fixes and improvements.

4,2 de 5

447 avaliações

Big improvement over the previous app

The ability to link to other service providers such as Ohio State, Trinity, and Ohio Health is extremely helpful. The information COPC sent out seemed to be perfectly clear that it would not be fully functional until 1 October, but apparently some reviewers didn't notice that. Perhaps they will reconsider their reviews now that all functions are operational.

Very disappointed

COPC did not consider its patients in this conversion.

1. I am not able to send a message to my PCP. since I have a number of health issues I have been frequently sending him messages and asking questions. Can’t do it.

2. I cannot request a prescription refill as my drug list has not been migrated to Epic/MyChart.

3. There is no published phone number for COPC MyChart support. I called the old system support line. Waited 20 minutes to only been given a different number where I waited 60 minutes to talk to someone. They were of no help. This phone number should have been established before the first patient was using the system. Furthermore good records should be taken for all calls a reviewed by COPC management every day.

4. I had to search for a while to connect to my other MyChart providers (OSU and Mount Carmel).

It appears that COPC did not really consider
its patients in this conversion. Very little documentation or an no early videos were provided. We patients are the reason COPC exists and we seem to have been left to fend for ourselves.

Not user friendly

I am unable to request refills on my prescriptions, because they were not carried over from the Healow app data. I have to call the office to get refills, until they have been refilled and then they show up on the app.
In addition a blood draw at the lab was not scheduled on my last appointment. I am unable to send a message to the office to request a lab appointment because it doesn’t fit into the selections in the app. So once again I will have to call the office in order get a lab appointment. MyChart was supposed to be a better app than Healow , but in my opinion it is not as good.
Hopefully it will improve, but I am sceptical at this point.
James Wilson

Central Ohio Primary Care, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.