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Ratings and Reviews
Updated; Getting better
Update: after contacting the developers I found that I did not lose my previous purchase as it appeared. I have checked several routes I travel both with my camper and without. CoPilot has performed better than using google maps! Google maps assumes I am in a car, CoPilot routes me on better roads for RV travel. In fact, comparing my known routes (google v. CoPilot), CoPilot was the only one who gave me reasonable travel directions. Google gave several back roads I know I can’t travel.
The app it’s self is ok and getting better.
I am very disappointed that I paid full price, over $60 last year for this app, and now it is being marketed as a free app with subscriptions. The subscriptions are significantly less expensive then when I purchased the app. I purchased the app for an RV and paid for one year of Active Traffic.... now this is less than half the price.
ALK Tech really owes its customers something for purchasing at the original price. If nothing else they should give a second year of the service to the account.
Also the customer service is very lacking. No where can I find a contact for the CoPilot service to ask these questions... only for the parent company that likely won’t lead anywhere.
Developer Response ,
Thank you for your review.
We understand that it can be frustrating. Please use this link https://goo.gl/trBXr6 to directly contact our support team and someone will be able to assist you further with this issue.
This thing almost killed us!!!
If I could give it negative rating I would . This guided us into a closed road with our 45 ft motor home and 25 ft trailer. A very narrow rd. There was also a rr track paralleling the rd and a few trains came along while we were trying to figure out what to do. Tried to back up into a rd that was crossing the track but it was uphill and we were blocking traffic as well as it would have left the trailer on the tracks if a train came along as there wasn’t a long distance and was onto the tracks as well. There was a narrow driveway with a ditch on both sides ahead and only because my husband has experience with tractors with trailers was he able to back in and get us out of there. If he had not been as experienced as he was we would have had to pay for a tow out of there, they would have had to unhook the trailer with the car and tow the motor home backwards then we would have had to have the trailer turned around and towed it back to the motor home to be hooked back up. After we did get ourselves out of there the app kept trying to reroute us back at which time we turned it off and guessed our way out of the town and back to the interstate. This took place because we relied on it to go from the campground we were at to the interstate. I am on a trial for this app and nowhere can I find out how to opt out so before you start your trial period find out how to get out of it first.
Developer Response ,
Hi, we are really sorry to hear that you were having issues with our app and we'd like to help. In order to allow our support team to investigate the issue and provide you with the best technical assistance, could you please send a request including your CoPilot ID, at https://goo.gl/trBXr6? Thank you very much!
Great GPS APP
I am a trucker and I've been testing this GPS for about 3 months now. I know it's not designed for trucks but I use it along my truck GPS anyway. I recommend it for anyone that's always on the road across the country , specially in places where there will be no data connection. You can set up a profile for an RV which can help avoid restricted roads, I've only had a couple of instances where it took me to a restricted road , but ultimately you should never rely 100 % on any GPS . I like very much the next-turn feature , it gives you enough time to be in the lane you're supposed to be in. i really love that since I'm driving a big rig, I've tested it in most cities and works fine. There's been rare cases where it has failed to warn me of lane changes. I like the map color themes and other info display features. One complaint that I have is the 3D mode is barely 3D, I wish it was tilted at a lower angle a little further to give a 3D feel, as if seeing further ahead. Overall this is a great app/gps for its full price, it works everywhere and it's very reliable. Thanks
In-App PurchasesSee All
- ALK Technologies Ltd.
- 66 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Burmese, Cambodian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 ALK Technologies, Ltd
- In-App Purchases
- 1 Year of ActiveTraffic™ $9.99
- 1 Year Car Navigation $14.99
- 1 Year Car Navigation $13.99
With Family Sharing set up, up to six family members can use this app.