Cortext 4+

Name: Cortext
Rating: 1.4 (37 reviews)
Author: Imprivata, Inc.

Imprivata, Inc.

- 1,4 • Оценок: 37

- Бесплатно

Описание

Imprivata Cortext® is the secure communications platform for healthcare that facilitates care coordination by allowing physicians, nurses, and patients to connect, communicate, and collaborate securely from any workstation or mobile device.

Imprivata Cortext enables healthcare organizations to:
• Improve care coordination
• Optimize clinical communication workflows
• Improve patient safety and satisfaction scores
• Secure patient information with a HIPAA-verified solution

Key Clinical Features:
• Secure text, photo & group messaging
• Multi-site communication
• Multi-device message sync
• Delivery and read receipts
• User-set customizable Availability status
• Speech-to-text support for dictation
• Quick responses and callback requests
• Out-of-Network messaging to affiliated providers
• Clinical system integration
• Distinguish urgent notifications from non-urgent notifications through audio and visual treatments.

Key Administrative & Security Features:
• Active Directory authentication
• Single Sign-On integration
• Verified for HIPAA compliance by 3rd party
• 256-bit Encryption in transit and at rest
• Remote Wipe & App PIN enforcement

2 авг. 2023 г.

Версия 5.0.9

Imprivata Cortext for iOS 5.0.9 makes the app more reliable and fixes several issues.

• Improved performance when launching and loading the inbox
• Prevents a possible crash while typing a message
• Prevents duplicate conversations and “unaffiliated” users when sending cross-tenant messages from iPhone to Desktop clients
• Improved performance when opening group chats with many messages
• Improved performance deleting messages
• “Sent” message counts are now accurately reported in the Cortext Reporting Portal.

1,4 из 5

Оценок: 37

Deleted messages come back from the dead

I like to erase my messages and conversations after a few days. Every week or so, every message I've had since I first got the app (July 2024) will come back and freeze the app. I have to restart and manually erase thousands of messages. Then it'll run for a week and boom, every deleted message comes back. Unusable.

Lack of customer support

Long time (previously satisfied) cortext user dealing with unacceptable glitches following latest update (5.0.7). Attempted to contact customer support and only ended up wasting time chasing rabbit trails. Multiple coworkers frustrated with new update interfering with work productivity throughout our organization. Cortext team please fix: 1) User friendly ability to contact your company for support. 2)Glitchy previous update 5.0.7. UPDATE: First person I went to for assistance with Cortext at my place of employment told me that deleting app and reinstalling had not fixed issues for them so I didn’t try. I contacted IS/IT for help with Cortext app. The IS/IT employee suggested DELETING APP & REINSTALLING. THAT FIXED SLOWNESS & GLITCHY ISSUES. So I’m changing from 1 start to 4…..still would suggest Cortext company try to improve customer support.

Latest update is slow as molasses

I don’t know what exactly in the last update made it unusable. It used to be slightly slower than texting, and now it’s slightly slower than a fossilized snail. When we ask for fixes we are told to turn Wi-Fi on and off, or to reboot and re-download… which is as effective as shouting into a void.

Разработчик Imprivata, Inc. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.