COTA Plus 4+

I’m very thankful for Sheryl as she was respectful, accommodating, welcoming, talked to us like we were human and helped me with my add rider so we felt comfortable with our first ride and experience!

Everyone is nice but the entire system is broken, if you try to book after 2-3 PM good luck calling the help line is just another person trying to book it and they’ll basically do as much as you can about it which is nothing . Gotta wait 30 minutes just to book and another 30 to get picked up, only sometimes can you get where you wanna go on time, it’s better the Uber but I guess cheaper isn’t always better

This app doesn’t do any good. I see people getting rides in areas that I can’t because it’s “out of zone” anywhere from south like parsons or east like refugee to downtown even to grand veiw you cannot get a ride. It seems to be only available in the Westerville area but I’m not understanding how I’m seeing cota plus on the south and east side of you cannot request a ride on the map.