Counslr 12+

Counslr LLC

    • 4.4 • 13 Ratings
    • Free

Screenshots

Description

Counslr is a platform providing remote text-based mental health support.

Our goal is to help you prioritize your mental health, on your own schedule, from the comfort of your own device. Counslr is available for free to all students at partnered schools and employees at partnered companies.

The Counslr app is entirely text-based, meaning you will interact with your counselor through messages (rather than audio or video). Some issues are still best solved with face-to-face counseling, but in many cases text-based support is extremely effective. Some of the reasons people prefer text-based support include the ability to have a session from anywhere without anyone else being able to listen in, the ability to see your conversation log after a session to review what you discussed, and the feeling of increased comfort that may accompany typing instead of talking, among others.

Sessions are free to end users at our partner organizations. We won't ever ask you for any payment or insurance information.

We take your privacy seriously: our entire platform is encrypted and HIPAA-compliant. We’ll never share or sell your information.

Counslr is only available to students and employees at partnered organizations. We're aiming to expand to as many organizations as we can, to help as many people as possible. In the mobile app, you can select the "Don't see your organization?" button and tell us why you want Counslr to come to your school or place of work.

Questions? Check out our FAQ: www.counslr.com/student-faq

What’s New

Version 5.0.0

Version 5.0.0 makes mental health support even more accessible.

1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 5.0.0 includes added security measures to keep your information safe.

Ratings and Reviews

4.4 out of 5
13 Ratings

13 Ratings

Anne8212 ,

Great!

Counselors are amazing and app is super user friendly!

Meeggaann_ ,

Terrible management/glitching

This app has previously been useful on one or two occasions out of ten. The app has terrible glitches. No matter how I open a chat, through Chat Now or scheduling an appointment, the person NEVER responds, and I waited a long amount of time before giving up-15 or 20 minutes.

I have sent my feedback several times and they always say they’re working on it or that i should just keep waiting or that they’ll check with the counselor on their end, but nothing ever changes.

Would not recommend unless the app is running perfectly. because it is frustrating to waiting around for someone to talk to who never responds.

Developer Response ,

We sincerely appreciate all of your feedback, and it’s been highly valuable for us in ensuring that we are able to provide an optimal end-user experience. To close the loop here, our development team has looked into these reported issues and confirmed that they are all wholly resolved. You should be able to enter future sessions without difficulty, and if any issue ever arises again you can always reach out via the in-app chat support feature. Apologies again for the issues in your past sessions!

App Privacy

The developer, Counslr LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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