CovidSafeBE 4+

Can’t login

The app works with itsme, which is only available in EU Apple store and not in the US apple store (I cannot change the store).Other types of login send me in a loop of always login with my Belgian ID chip card, which will be delivered in in some months. The last option to login without is to make an appointment in your local municipality that, due to COVID restrictions, could take about 3 months.

Please add other types of authentication (E.g. via bank app) or simple ways to connect the vaccination certificate and COVID test to the app.

Considering all of this I requested my paper vaccination certificate.

Developer Response ,

Thanks for your feedback.
Unfortunately to hear you aren't able to use the app.
At this time there is no option to authenticate via other platforms.

Please not, if possible you can request your certificate by paper or on eHealth.

Our apologies for the inconvenience

Only certificates with itsme and on Belgian AppStore

The new version only allows to access certificates by logging in wit itsme. In the previous version it was also possible to authenticate over the government portal.

This is very problematic, because itsme is only available on the Belgian AppStore, amd if you have a different country’s store, you mus switch to Belgium and lose all your content.

Please put back the possibility to download te certificates with the government authentication.

Useless for this Belgian resident

Due to my work being international I don’t have my Apple ID registered in the EU. This makes using covidsafe app impossible from what I understand. If a large portion of a countries population can’t use this app I imagine it makes the overall performance of the app and the data it collects underperform. It doesn’t look like there are any plans to address this giant discrepancy.