Cowboy - Electric Bikes 4+

Electric Bike for Urban Riders

Cowboy SA

    • 4.4 • 30 Ratings
    • Free

Description

The Cowboy app is your daily companion on the road.

Connect your ride

* Navigate the city like a local who knows every corner. Break free from congestion, be guided to your favorite places, even find bike parking spots.
* Map the quickest route or take a breather with the clearest alternative with real-time air quality mapping in your area.
* Monitor your speed and check your ride stats at a glance on your ride dashboard. Easily control your bike through your ride settings: front & rear lights, motor assistance, phone wireless charger, etc.
* Always know your charge. With predictive battery range estimation, charge reminders and widgets for your Home Screen and Lock Screen, you’ll never run out of power.
* Rain, shine (or snow or hail or fog), with live weather updates you’ll never leave the house unprepared.

Keep moving

* With embedded bike sensors, you can track all your activity details — moving time, speed, power delivered, calories burned, and more.
* Quickly see your ride trends over time with personalized stats.
* Collect badges for your achievements and show them off with pride.
* See how your stats stack up with your fellow riders. Track your fitness and find out how far you’ve ridden compared to the community with Cowboy leaderboards.
* Automatically synchronize your rides on Apple Health and / or Strava, and get credit for all your activities

Stay safe

* Unlock your bike and start your ride with a simple tap in the app. You’re the only one who can turn it on. Activate Auto Unlock for an effortless start. As you approach, the bike senses your connection and comes alive.
* Whether near or far, you'll be able to locate your bike at all times with GPS tracking. Use Find My Bike to follow the signal and pinpoint its exact location.
* [Theft Insurance exclusive] If someone attempts to snatch your bike, we'll proactively notify you right away.
* With Crash Detection, if the bike detects that you're ever in an accident we'll check in to make sure you're alright. If not, we'll automatically alert your emergency contacts and share your live position.

You’ll never ride alone

* Need a maintenance? Subscribe to Cowboy Care and book an unlimited number of service appointments in the app. We'll come right to your door and give your bike a full check-up.
* The Cowboy team is available to chat with you in-app for any bike or tech question you have along your ride.
* If your bike requires an update, the app will alert you automatically and guide you through every step.

What’s New

Version 4.4.3

- Introducing our Warranty Extension service. Easily subscribe, activate with a code, and view plan details, all within the app.
- Enhanced services information: Get comprehensive access to your parcel tracking link, your order details, and more for a smoother experience.
- Bug fixes and performance improvements.

Ratings and Reviews

4.4 out of 5
30 Ratings

30 Ratings

DerekMarin ,

A dream to ride but the app is a problem

First things first - please stop sending a message after closing the app. 2. Updates are too frequent and sometimes prevents from riding the bike on the go. 3. Please dim the battery lights. 4. After an update it sets some preferences to its original settings. 5. If finished riding and you’re near the bike it constantly shuts it on & off.
Lastly - it would be great to be able to purchase a second battery.

Developer Response ,

Many thanks for your feedback! Better to reply late then never
1. You can disable that push notification in your notifications preferences. Just go to Settings tab, click on your account, scroll to the "other" section at the bottom of the screen and click on "Notifications"
2. We've been releasing updates less frequently recently so we hope this became less of an issue for you
3. What do you mean with the battery lights? The lights on the battery itself, or the battery level indicator? If it's the battery level indicator, you can reach out to our support team through the chat and they can help you achieve that
4. We had some bugs with the settings but it should be fixed now. If it's not the case for you, could you also flag that to our support team and further explain the issue you have?
5. Not sure to understand what you mean here. Are you talking about the Auto Unlock feature, that senses when you're near the bike? You can turn it off in your settings if you find it annoying. Just note that your bike actually turns on for real when you start moving the bike.
6. You can ask our support team about that as well.

not a bublaniac ,

App update troubled with issues

The latest app redesign, while arguably more visually appealing and providing more functionality, is less stable and has issues there not present before. This is frustrating because customers should not be expected to provide free QA services for a premium product such as this.

A non exhaustive list of issues I have regularly:

- long press actions are buggy and sometimes reset while pressing. For example when locking the bike I sometimes have to try 2 or 3 times for it to “take”

- app closes while in use. This is a minor annoyance but one that wasn’t an issue before. If I lock my phone the app will sometimes just close on its own. This adds friction when I want to lock my bike at the end of the ride.

- after charging battery, app says battery is disconnects forever, until I unlock the bike.

- app feels slower, more laggy, less responsive. Sometimes has a significant delay which is very bad when your are trying to quickly adjust a setting such as power mode.

Tofiman ,

Great bike, some app problems

Unable to add emergency contacts. Whenever I try to add, I can only call them.

Developer Response ,

Hello, the bug you describe has been fixed for a while now. Hope it's also resolved in your side and you feel more satisfied with the app! Feel free to reach out to our support team through the app chat if needed

App Privacy

The developer, Cowboy SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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