With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.
Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message a customer care agent anytime, anywhere with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service
We'll keep adding more ways to help you better manage your account.
Introducing the all-new Cox app! The Cox Mobile team listened to feedback and has created a rebuilt app experience that is faster, more stable and easier to use than ever.
The new version lets you easily
○ Message a Cox agent 24/7
○ Get support for your services and equipment
○ Manage and pay your bill now seamlessly within the app
○ View your service details
○ Access Cox's product apps to get the most of your services
Ratings and Reviews
Quick way to look into your account
I usually forgot my password and having it handy in this app is easy to see it, pay, and customer service is faster as their internet. You get straight to the point with this app. 📲
New App With Less Features...Why bother
Once again Cox completely redesigns an app only to either completely break all the features (Cox Voiceverywhere), or in this case, I take away useful features that worked before. You can no longer access the tv listings and set a recording from the app. Basically the primary and only useful feature. The new chat feature is a joke as it’s just a Bot with extremely slow response and sent instructions on how to complete the recording function from the “old” app which doesn’t exist anymore.
How hard is this?! Why remove a great feature that worked fine? Why redesign what didn’t need redesigning?
I basically now have to Cox apps (Cox and Cox Voiceverywhere) that serve no function anymore. I can look at my bill or data used in Cox and that’s all it’s good for. Nothing works except forward with the Cox Voiceverywhere app and it became useless upon release. It just astounds me a company would reverse engineer apps into useless memory taken up on your phone. I have this app 1 Star because I can’t give it a zero.
Very disappointed in this company!!
When I first got Cox Cable many many years ago it was fantastic. I had it about a year, then a bad snowstorm hit. We were without power for a week or two and then cable for a couple of weeks after that. It was not the company’s fault for being hit with this storm but they made it right with the customers with a prorated fee and a few free movies. When I moved away I told lots of people about cox cable and how they went the extra mile. Now I have moved back to this area and am being charged crazy high prices and only getting about half of my subscription. I really think think when things go bad the company should at least show they care.. not sure if any of this is showing up, as soon as I hit a 2 star review my typed message disappeared!
- Cox Communications, Inc.
- 39.1 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © Copyright Cox Communications, Inc. 2019
With Family Sharing set up, up to six family members can use this app.